I would like to share a bad experience which I faced when I was travelling to Bengaluru. I stayed at a hotel named Hotel Rajenta. So it was a three star hotel with a comfortable spacious suit room for staying and breakfast is compliment. Even though the environment is pleasing, the floor was untidy with littered with bits of paper and restrooms were not clean. The wifi connectivity is slower and we could not be able to make calls when we are inside the room because of the lack of tower connectivity. So taking these into consideration, we have raised a request to the supervisor to make sure that these issues which we I faced should be taken into consideration. But upon making a request, there was no communication from them. So I have written an email to the hotel contact which they have given to write my feedback saying that I have raised the complaint but there was no communication from the outside. So even then I am not sure whether my request is taken into consideration and this was one of the bad experiences which I faced when I was staying at an hotel while travelling.
Band 6+: Describe fa time when you received a bad service at a hotel/restaurant. You should say: where you received when it happened what happened and explain why the service was bad.
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I would like to share a bad experience I had when I was traveling to Bengaluru. I stayed at a hotel named Hotel Rajenta. It was a three-star hotel with a comfortable, spacious suite for staying, and breakfast was complimentary. Even though the environment was pleasing, the floor was untidy, littered with bits of paper, and the restrooms were not clean. The Wi-Fi connectivity was slow, and we could not make calls when we were inside the room due to the lack of tower connectivity. Taking these issues into consideration, we raised a request with the supervisor to ensure that the problems I faced would be addressed. However, after making the request, there was no communication from them. I then wrote an email to the hotel contact they provided for feedback, stating that I had raised the complaint but received no response. Even then, I am not sure whether my request was taken into consideration. This was one of the bad experiences I faced while staying at a hotel during my travels.
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Speaking Time: 69 seconds