Letter

Band 7+: Your local public library wants to make improvements to their services and facilitis. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to the librarian. In your letter: describe what you like about the library. say what you don't like. make suggestions for improvements.

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Dear Sir,

I am writing this letter to make suggestions for the improvements in our local public library. One thing I like the most about the library is its staff. As soon as anyone steps in they are greeted with the smiling faces and positive energy. Also, the staff ensures that every library users finds it easy to navigate through library and are readily available to help.

One thing I would like to highlight as a big concern is the organisation of the books. The books are sorted based on the genres and not by the author’s name. This can make it difficult to navigate through the library to find a specific author as it is not arranged in alphabetical manner.

The best way to resolve this issue is to reorganise the space and arrange the books in alphabetical order. This will increase staff efficiency as it will save time to help library users. Also, the books will not be getting lost or stolen.

Thank you

Supriya Thapar

Word Count: 168

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

library: 6

books: 4

staff: 3

Try using synonyms for the above words

Task Response

The letter addresses all three prompts from the task effectively. You have clearly described what you like (the staff), what you dislike (the book organization), and provided a relevant suggestion for improvement. The tone is appropriate for a letter to a librarian. To reach a higher score, you could expand slightly more on the suggestions to provide a more comprehensive response, perhaps by suggesting a digital catalog or a specific way the alphabetical system could be implemented. Additionally, ensure the closing is more formal (e.g., 'Yours sincerely') to match the professional tone of the letter.

Coherence & Cohesion

The letter is logically organized, with each paragraph addressing a specific bullet point from the task. The progression of ideas is clear. To improve, you could use more sophisticated cohesive devices and transitions between sentences to ensure the flow is even more seamless. For example, instead of starting multiple sentences with 'Also', try using 'Furthermore' or 'In addition'.

Lexical Resource

The vocabulary used is appropriate and clear, effectively communicating your points. You used some good collocations like 'positive energy' and 'navigate through'. To reach a higher band, aim for more precise and varied vocabulary. For instance, instead of saying 'big concern', you could use 'significant issue' or 'notable drawback'. Instead of 'the best way to resolve this', you could use 'an effective solution would be'.

Grammatical Range & Accuracy

The grammar is generally understandable, but there are several errors regarding subject-verb agreement and article usage (e.g., 'every library users finds' should be 'every library user finds', and 'in alphabetical manner' should be 'in an alphabetical manner'). There are also minor issues with article usage such as 'the smiling faces' where 'smiling faces' would be more natural. Focus on ensuring that singular/plural nouns match their corresponding verbs and that articles (a, an, the) are used correctly.

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You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

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Coherence & Cohesion

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