Reply to Brenda's email: • Tell her when you will be available to receive the delivery in the evening. • Describe the place where the driver can leave your package if you are out. • Explain the best option for the delivery driver to contact you.

Dear Brenda, Thank you for your e-mail. The best time to receive the delivery would be between 3 to 4 p.m. However, if there were an event, I would usually be out. In such a situation, you can leave the parcel with my neighbor, Jose, whose house is just next to my door. I have […]