• the purpose of the email • the reason for the delay • provide the solution to this situation (how can you fix it) 1. vocabulary complexity (level A1-C2) 2. grammar/style mistakes 3. vocabulary repetition 4. how much does it address the task, the format 5. coherence and cohesion of the text 6. appropriate lexical use (adequacy of used language in relation to the task)

Dear sir, I am writing to apologize for the delay in submitting the documents that you requested and to explain the reason for it. Un fortunately, I was unable to send the documents on time because i was waiting for an important certificate from my previous institution. Although I had requested it several days ago, […]

Subject: Apology for the Delayed Project Submission Dear Mr. Kory, I am writing to apologise for not submitting my project on time. The purpose of this email is to explain the situation and ensure you, that I am working to resolve it as quickly as possible. The delay occurred,because my laptop unexpectedly failed two days […]