You bought a product online that arrived damaged and not as described on the website. Write a letter to the customer service department of the online store. - Explain what you bought and when. - Describe the problems with the product you received. - Say what action you want the company to take.

Dear Erafone, I am writing to express my dissapointment regarding the cellphone that I recently ordered from your online store. The product, Motorola G45 256GB with blue color variant, was supposed to be sent with double package that I noted in the product delivery description. Once the item arrived, the cellphone inside the box was […]