You recently purchased a product online that turned out to be faulty. Write a letter to the company from which you bought the product. - Explain what the product is and when you bought it. - Describe what is wrong with the product. - Say what you want the company to do.

Dear Customer Service, I am writing to report a faulty product I purchased from your website. On September 10, 2025, I ordered a LogiTech K380 Wireless Keyboard (Order No. #A11234567). After receiving it on September 13, I noticed several keys, including “E”, “D”, and the spacebar, are either unresponsive or require excessive pressure to work. […]