You recently took a trip with a taxi company. The driver behaved in an unacceptable way and you had a lot of problems. You complained to the company but no-one has replied to your complaint. Write a letter to the taxi company. In your letter say why you are writing and how you feel explain what happened tell them what you would like them to do.

Dear sir/madam, I am writing this letter to explain an issue which I recently faced. During my travel from Peterborough to Toronto airport, I had a really bad time with your driver. I booked a ride from the mobile app and hoped he would arrive on time, but he was late for hours, which created […]