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Letter

Band 5+: You booked a rental car for a weekend trip, but due to a scheduling conflict, you were unable to pick it up as planned, causing inconvenience to the rental company. Write a letter to the rental company apologizing for not picking up the car. You should include details about: - why you couldn't pick up the car - acknowledge the inconvenience caused - suggest a way to compensate the company for the lost booking

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I would like to appologize for causing inconvineance and not picking up the Hyundai Elantra plate no. TTH5537 as per the booking on 23rd of October.

I booked this particular model as me and my husband planned a trip to Muskoka for the weekend of 24th and 25th. I was goimg to leave work early to pick up the car but due to a last minute work emergency, I was called in to a meating and was unable to inform you or my husbad regarding the change in plan. I would like to appologize for this inconvineance and would like to offer to pay for the whole booking again. I do understand that according to your policy I would need to pay the inconvineance fees.

Word Count: 129

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Overall Band Score

5
(+/- 0.5)
Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.
Grammar Mistakes: N/A
Vocabulary Repetition:
would: 4
inconvineance: 3
Try using synonyms for the above words

Task Response

6
The letter adequately addresses the task by explaining why the car wasn't picked up, acknowledging the inconvenience, and suggesting compensation. However, the letter could benefit from a more developed explanation of the work emergency and a clearer, more formal tone throughout. Additionally, explicitly stating the suggested compensation method (e.g., offering to pay a cancellation fee or rebooking at full price) would strengthen the response. The letter falls short of the required 150 words.

Coherence & Cohesion

5
The letter is generally coherent, but the organization could be improved. Consider dedicating a separate paragraph to each of the points mentioned in the task instructions (reason for not picking up the car, acknowledgment of inconvenience, and compensation suggestion). This would enhance clarity and flow.

Lexical Resource

5
The vocabulary is adequate for the task, but there's room for improvement. Try to use more varied and precise language to express your ideas. For example, instead of repeatedly using 'inconvenience,' explore synonyms like 'disruption,' 'trouble,' or 'difficulty.' Also, 'meeting' is misspelled.

Grammatical Range & Accuracy

4
The letter contains several grammatical errors, including spelling mistakes ('appologize,' 'inconvineance,' 'goimg,' 'husbad,' 'meating') and issues with sentence structure. Proofread carefully to catch these errors. Also, pay attention to correct article usage (e.g., 'a meeting' instead of 'to a meating').

Answers On The Same Topic:

You booked a rental car for a weekend trip, but due to a scheduling conflict, you were unable to pick it up as planned, causing inconvenience to the rental company. Write a letter to the rental company apologizing for not picking up the car. You should include details about: – why you couldn’t pick up the car – acknowledge the inconvenience caused – suggest a way to compensate the company for the lost booking

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