Copying Photos To Digital Format - IELTS Listening Answers & Explanations
From Cambridge IELTS 16 Academic Listening Test 2 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Note Completion
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
|
Copying photos to digital format |
| Name of company: Picturerep |
Requirements
Cost
Services included in the price
Special restore service (costs extra)
Other information
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Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | frame | And some of them are in a frame | Excerpt/Transcript Explanation: The transcript mentions that some photos are in a frame, meaning they are enclosed within a border or structure. Answer Explanation: The answer 'frame' refers to the structure that surrounds a photo to enhance its presentation or protection. Reason For Correctness: The answer is correct because 'frame' fits the context of enclosing photos within a structure, as mentioned in the excerpt. It matches the idea of photos being placed within a physical frame for display or preservation. |
| Q2 | 195 | We charge £195 for 300 to 400 photos for the basic service. | Excerpt/Transcript Explanation: The transcript says that the cost for 300 to 400 photos is £195 for the basic service. Answer Explanation: The answer is the amount of money, which is £195. Reason For Correctness: The correct answer matches the cost mentioned in the excerpt where £195 is charged for 300 to 400 photos, falling within the range specified in the question. |
| Q3 | payment | Then we’ll let you know how much it is, and once we’ve received the payment, we’ll send the parcel off to you. | Excerpt/Transcript Explanation: The transcript is saying that once the company receives the money/payment from the customer, they will send the photos in digital format to the customer. Answer Explanation: The answer refers to the action of giving money for a service or product received. Reason For Correctness: The correct answer matches the context of the excerpt where the company mentions receiving the payment before sending the photos, aligning with the concept of making a payment to receive a service. |
| Q4 | Grandparents | So I could have one called ‘Grandparents’ for instance? | Excerpt/Transcript Explanation: The transcript excerpt is asking about using a name for a folder where the copied photos will be placed. Answer Explanation: The answer is 'Grandparents', which is a possible name for the folder where the copied photos will be placed. Reason For Correctness: The correct answer is 'Grandparents' because it is a valid name for a folder to store copied photos, as mentioned in the notes under 'Services included in the price' where it says 'Photos can be placed in a folder, e.g. with the name [input].' In this case, the input is 'Grandparents'. |
| Q5 | colour / color | we can sometimes touch up the colour a bit | Excerpt/Transcript Explanation: The transcript says that the company can make the colors in photos look better. Answer Explanation: The answer 'color' means the colors in a photo. Reason For Correctness: The correct answer is 'color' because the excerpt says that the company can improve the colors in photos. |
| Q6 | hand | No, if any look particularly fragile, we’d do them by hand. | Excerpt/Transcript Explanation: The transcript is explaining that if any photos appear to be delicate or easily breakable, they will handle those specific photos with care and attention by hand. Answer Explanation: The answer 'hand' refers to handling the fragile photos manually with human hands. Reason For Correctness: The correct answer is 'hand' because it fits the context of handling delicate photos with care by hand, as indicated in the excerpt where it mentions doing fragile photos manually. This word matches the description of handling delicate photos carefully and with human touch. |
| Q7 | background | so if you want to remove an object from a photo, or maybe alter the background, we can do that. | Excerpt/Transcript Explanation: The transcript mentions that the company can edit photos by either removing objects from them or changing the background. Answer Explanation: The answer 'background' refers to the background of a photo, which can be altered or edited according to the customer's request. Reason For Correctness: The answer is correct because it directly relates to the mention of altering the background in the excerpt. It highlights one of the services offered by the company for photo editing purposes. |
| Q8 | focus | I’ve got a few that aren’t properly in focus. | Excerpt/Transcript Explanation: The transcript mentions that there are some photos that are not properly focused, meaning they are blurry or out of focus. Answer Explanation: The answer refers to adjusting the focus of the photos to make them clearer and sharper. Reason For Correctness: The correct answer 'focus' is appropriate because it directly relates to the issue mentioned in the excerpt about photos not being properly in focus. Adjusting the focus can help improve the quality of those photos. |
| Q9 | ten / 10 days | We aim to get the copying done in ten days. | Excerpt/Transcript Explanation: The transcript means that the company aims to finish copying the photos in a period of ten days. Answer Explanation: The answer provided is 'ten' and '10 days', representing the time frame of ten days for completing the photo copying. Reason For Correctness: The correct answer aligns with the information in the excerpt, which clearly states that they aim to complete the orders within ten days. |
| Q10 | plastic | We’ve found that plastic ones sometimes break in the post. | Excerpt/Transcript Explanation: The transcript mentions that sometimes plastic items break when they are sent through the mail. Answer Explanation: The answer refers to 'plastic', which is a material that can be easily broken or damaged. Reason For Correctness: The correct answer is 'plastic' because it fits the context provided in the excerpt where plastic items are mentioned as being prone to breaking during shipping. |
Transcript
EMPLOYEE: Hello, Picturerep. Can I help you?
WOMAN: Oh, hi. I saw your advertisement about copying pictures to disk and I’d like a bit more information about what you do.
EMPLOYEE: Sure. What would you like to know?
WOMAN: Well, I’ve got a box full of old family photos that’s been up in the attic for years, some of them must be 50 or 60 years old, and I’d like to get them converted to digital format.
EMPLOYEE: Sure, we can do that for you.
WOMAN: Right. And what about size? The photos are all sorts of sizes – are there any restrictions?
EMPLOYEE: Well the maximum size of photo we can do with our normal services is 30 centimetres. And each picture must be a least 4 centimetres, that’s the minimum we can cope with.
WOMAN: That should be fine. And some of them are in a frame – should I take them out before I send them?
EMPLOYEE: Yes please, we can’t copy them otherwise. And also the photos must all be separate, they mustn’t be stuck into an album.
WOMAN: OK, that’s not a problem. So can you give me an idea of how much this will cost? I’ve got about 360 photos I think.
EMPLOYEE: We charge £195 for 300 to 400 photos for the basic service.
WOMAN: OK. And does that include the disk?
EMPLOYEE: Yes, one disk – but you can get extra ones for £5 each.
WOMAN: That’s good. So do I need to pay when I send you the photos?
EMPLOYEE: No, we won’t need anything until we’ve actually copied the pictures. Then we’ll let you know how much it is, and once we’ve received the payment, we’ll send the parcel off to you.
WOMAN: Right.
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EMPLOYEE: Is there anything else you’d like to ask about our services?
WOMAN: Yes. I’ve roughly sorted out the photos into groups, according to what they’re about – so can you keep them in those groups when you copy them?
EMPLOYEE: Sure. We’ll save each group in a different folder on the disk and if you like, you can suggest a name for each folder.
WOMAN: So I could have one called ‘Grandparents’ for instance?
EMPLOYEE: Exactly.
WOMAN: And do you do anything besides scan the photos? Like, can you make any improvements?
EMPLOYEE: Yes, in the standard service each photo is checked, and we can sometimes touch up the colour a bit, or improve the contrast – that can make a big difference.
WOMAN: OK. And some of the photos are actually quite fragile – they won’t get damaged in the process, will they?
EMPLOYEE: No, if any look particularly fragile, we’d do them by hand. We do realise how precious these old photos can be.
WOMAN: Sure.
EMPLOYEE: And another thing is we can make changes to a photo if you want – so if you want to remove an object from a photo, or maybe alter the background, we can do that.
WOMAN: Really? I might be interested in that. I’ll have a look through the photos and see. Oh, and talking of fixing photos – I’ve got a few that aren’t properly in focus. Can you do anything to make that better?
EMPLOYEE: No, I’m afraid that’s one thing we can’t do.
WOMAN: OK.
EMPLOYEE: Any other information I can give you?
WOMAN: Er … oh, how long will it all take?
EMPLOYEE: We aim to get the copying done in ten days.
WOMAN: Fine. Right, well I’ll get the photos packed up in a box and post them off to you.
EMPLOYEE: Right. If you’ve got a strong cardboard box, that’s best. We’ve found that plastic ones sometimes break in the post.
WOMAN: OK. Right, thanks for your help. Bye.
EMPLOYEE: Bye.