Flanders Conference Hotel - IELTS Listening Answers & Explanations
From Cambridge IELTS 14 Academic Listening Test 3 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Note Completion
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Flanders Conference Hotel
Example
Customer Services Manager: …………Angela………..
Date available
- weekend beginning February 4th
Conference facilities
- the 1 room for talks
(projector and 2 available)
- area for coffee and an 3
- free 4 throughout
- a standard buffet lunch costs $5 per head
Accommodation
- Rooms will cost $6 including breakfast.
Other facilities
- The hotel also has a spa and rooftop 7
- There’s a free shuttle service to the 8
Location
- Wilby Street (quite near the 9)
- near to restaurants and many 10
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | Tesla | Tesla – that’s spelled T-E-S-L-A. | Excerpt/Transcript Explanation: The transcript is providing the correct spelling of a word, Tesla. Answer Explanation: The answer 'Tesla' is the word that needs to be inserted in the notes. Reason For Correctness: The correct answer matches the information provided in the excerpt, confirming the correct spelling of the word needed for the notes. |
| Q2 | microphone | How about a microphone? | Excerpt/Transcript Explanation: The transcript says, "How about a microphone?" This means someone is asking if a microphone is available. Answer Explanation: The answer is "microphone." This word means a device that makes sound louder. Reason For Correctness: The correct answer is "microphone" because the excerpt is asking about what equipment is available for talks, and the text mentions "projector" and a blank. The excerpt suggests a "microphone" should be used during the talks, so it's the missing thing. |
| Q3 | exhibition | we’d like to have an exhibition of our products and services there as well | Excerpt/Transcript Explanation: The transcript says 'we’d like to have an exhibition of our products and services there as well.' This means that the company wants to show their products and services to people at a place. Answer Explanation: The answer 'exhibition' means a public event where products are displayed and shown to visitors. Reason For Correctness: The correct answer 'exhibition' is correct because the excerpt mentions showing 'products and services'. This is exactly what happens at an exhibition. |
| Q4 | wifi | And I presume there’s wifi? | Excerpt/Transcript Explanation: The transcript suggests that the person is asking if there is free access to the internet available at the hotel. Answer Explanation: The answer 'wifi' refers to a wireless network that allows electronic devices to connect to the internet without using cables. Reason For Correctness: The correct answer 'wifi' aligns with the question in the excerpt as it directly addresses the availability of internet access, which is commonly referred to as wifi in the context of hotels and other public spaces. |
| Q5 | 45 | That’s $45 per person. | Excerpt/Transcript Explanation: The transcript says that the cost is $45 for each person. Answer Explanation: The answer '45' represents the price in dollars. Reason For Correctness: The correct answer '45' is the price mentioned in the excerpt. The excerpt states the cost of a standard buffet lunch is $45 per person, which matches the answer. |
| Q6 | 135 | Well, for conference attendees we have a 25% reduction, so we can offer you rooms at $135. | Excerpt/Transcript Explanation: The transcript mentions that for conference attendees, the price for rooms will be reduced by 25%, making the cost per room $135. Answer Explanation: The answer '135' represents the cost, in dollars, for each room including breakfast. Reason For Correctness: The correct answer matches the reduced cost mentioned in the excerpt, which is $135 per room after a 25% reduction for conference attendees. |
| Q7 | pool | So we’ve got a spa where you can get massages and facials and so on, and there’s a pool up on the roof for the use of guests. | Excerpt/Transcript Explanation: The transcript says that the hotel has a spa with massages and facials, and a pool on the top of the building for guests. Answer Explanation: The answer is 'pool', which is a place with water where people can swim. Reason For Correctness: The correct answer is 'pool' because the excerpt says "There’s a free shuttle service to the pool" and the text asks for the name of a facility at the hotel. So the pool is a facility at the hotel. |
| Q8 | airport | Yes, it’s about 12 kilometres from the airport | Excerpt/Transcript Explanation: The transcript mentions that the hotel is located around 12 kilometers away from the airport. Answer Explanation: The answer refers to the location where the free shuttle service from the hotel goes, which is the airport. Reason For Correctness: The correct answer fits the context because it matches the location mentioned in the excerpt where the airport is located approximately 12 kilometers away from the Flanders Conference Hotel. |
| Q9 | sea | Well, it’s downtown on Wilby Street, that’s quite a small street, and it’s not very far from the sea. | Excerpt/Transcript Explanation: The transcript says the hotel is on Wilby Street, a small street, and it's close to the ocean. Answer Explanation: The answer 'sea' means the same as 'ocean'. Reason For Correctness: The correct answer is 'sea' because the excerpt says the hotel is near the sea, and 'sea' is a word that describes a large body of salt water. |
| Q10 | clubs | they can go on to one of the clubs in the area – there are a great many to choose from. | Excerpt/Transcript Explanation: The transcript mentions that if guests want to go out after the conference, they have the option to visit one of the clubs in the area. Answer Explanation: The answer 'clubs' refers to entertainment venues or social places where guests can socialize, dance, or have drinks. Reason For Correctness: The correct answer is 'clubs' because the excerpt specifically mentions that there are many clubs in the area for guests to choose from for entertainment after the conference. This aligns with the context of offering guests additional options for leisure activities nearby. |
Transcript
ANGELA: Hello, Flanders conference hotel.
MAN: Oh, hi. I wanted to ask about conference facilities at the hotel. Have I come through to the right person?
ANGELA: You have. I’m the customer services manager. My name’s Angela. So how can I help you?
MAN: Well, I’m calling from Barrett and Stansons, we’re a medical company based in Perth.
ANGELA: Oh yes.
MAN: And we’re organising a conference for our clients to be held in Sydney. It’ll be held over two days and we’re expecting about fifty or sixty people.
ANGELA: When were you thinking of having it?
MAN: Some time early next year, like the end of January? It’d have to be a weekend.
ANGELA: Let me see … our conference facilities are already booked for the weekend beginning January 28th. We could do the first weekend in February?
MAN: How about January 21st?
ANGELA: I’m afraid that’s booked too.
MAN: Well, let’s go for the February date then.
ANGELA: So that’s the weekend beginning the 4th.
MAN: OK. Now can you tell me a bit about what conference facilities you have?
ANGELA: Sure. So for talks and presentations we have the Tesla room.
MAN: Sorry?
ANGELA: Tesla – that’s spelled T-E-S-L-A. it holds up to a hundred people, and it’s fully equipped with a projector and so on.
MAN: How about a microphone?
ANGELA: Yes, that’ll be all set up ready for you, and there’ll be one that members of the audience can use too, for questions, if necessary.
MAN: Fine. And we’ll also need some sort of open area where people can sit and have a cup of coffee, and we’d like to have an exhibition of our products and services there as well, so that’ll need to be quite a big space.
ANGELA: That’s fine, there’s a central atrium with all those facilities, and you can come before the conference starts if you want to set everything up.
MAN: Great. And I presume there’s wifi?
ANGELA: Oh yes, that’s free and available throughout the hotel.
MAN: OK.
ANGELA: Would you also like us to provide a buffet lunch? We can do a two-course meal with a number of different options.
MAN: What sort of price are we looking at for that?
ANGELA: Well, I can send you a copy of the standard menu. That’s $45 per person. Or you can have the special for $25 more.
MAN: I think the standard should be OK, but yes, send me the menu.
———————
MAN: Now we’re also going to need accommodation on the Saturday night for some of the participants … I’m not sure how many, but probably about 25. So what do you change for a room?
ANGELA: Well, for conference attendees we have a 25% reduction, so we can offer you rooms at $135. Normally a standard room’s $180.
MAN: And does that include breakfast?
ANGELA: Sure. And of course, guests can also make use of all the other facilities at the hotel. So we’ve got a spa where you can get massages and facials and so on, and there’s a pool up on the roof for the use of guests.
MAN: Great. Now what about transport links? The hotel’s downtown, isn’t it?
ANGELA: Yes, it’s about 12 kilometres from the airport, but there’s a complimentary shuttle bus for guests. And it’s only about ten minutes’ walk from the central railway station.
MAN: OK. Now, I don’t know Sydney very well, can you just give me an idea of the location of the hotel?
ANGELA: Well, it’s downtown on Wilby Street, that’s quite a small street, and it’s not very far from the sea. And of course if the conference attendees want to go out on the Saturday evening there’s a huge choice of places to eat. Then if they want to make a night of it, they can go on to one of the clubs in the area – there are a great many to choose from.
MAN: OK. So if we go ahead with this, can you give me some information about how much …