Read the Hotel Directory of Services and answer the questions that follow.
Hotel Directory of Services
ATM CASH MACHINE--------------------------------1880
Lobby Level
CASHIER/FRONT DESK--------------------------------1884
For information about your account, check cashing and credit.
CATERING--------------------------------1840
CHECK-OUT TIME (at 12 noon)
CROWNE PLAZA CLUB LEVEL
Located on 16, this unique floor with its own private lounge features special amenities and services. Contact our Concierge at 1884 for more information, or a tour of the floor.
DRY CLEANING & LAUNDRY------------------------------1884
Same day dry cleaning and laundry service available Monday through Saturday. Articles given to Bellmen by 9:30 a.m. will be returned by 6:30 p.m. In addition, we provide overnight dry cleaning and laundry service. Articles left at Bell Desk 11 p.m. returned 7 a.m. next day, Monday through Friday only. Call for information or pick up.
DIALLING PROCEDURES
Local Calls--------------------------------9+Number
Only several nearby communities are considered local calls. If 9+Number results in a busy signal, call 9+1+Number.
Long Distance----------------------------9+1+Area Code+Number
Credit Card or Collect--------------------9+0+Area Code+Number
International--------------------9+011+Country Code+Number+"#"
Local Information--------------------9+411
Long Distance Information--------------------9+1+Area Code+555-1212
Room to Room, Floors 3 - 9----7+Room Number
Room to Room, Floors 10 - 15----Room Number
Our phone system will automatically connect you to your call destination once you have completed the proper dialling procedures (an Operator will not intercept). Due to our computer system real-time billing, you will be charged the prevailing rate should your call ring more than 30 seconds.
EMERGENCY--------------------------------1999
Fire - Police - Medical
EXERCISE ROOM--------------------------------1882
2nd floor 5 a.m. - 11 p.m.
Children must be accompanied by an adult.
FOREIGN CURRENCY EXCHANGE
During business hours, available for selected currencies at prevailing exchange rate.
FORGET SOMETHING?--------------------------------1884
Contact our Bell Desk if you have forgotten any essential toiletries. Several complimentary items are available and will be delivered to your door.
HOUSEKEEPING--------------------------------1806
Our Housekeeping Department will assist you with extra room supplies, or special needs such as a bedboard.
ICE MACHINES
Ice and soda machines are located on floors 3 - 16 near the elevators.
LAUNDROMAT
A coin-operated laundry facility is located on the 15th floor near the ice and soda machines. Laundry supplies are available in the Laundromat. See Front Desk for key.
MESSAGES--------------------------------89
A voice-messaging system is installed in the hotel for your convenience and privacy. When the message light is on, you may retrieve your messages by dialling 89.
NEWSSTAND--------------------------------1887
Lobby Level 7 a.m. - 11 p.m.
PARKING--------------------------------1889
Valet service is available for a fee at the front entrance of the hotel. Our self-parking facility is located adjacent to the hotel. Contact the Front Desk for an in/out pass. (hotel guests only)
CROWNE PLAZA PREFERRED LEVEL BUSINESS FLOORS
Located on 15, 14, 12, 11 and 10, these private access floors feature special amenities for the business traveller. Contact our Manager on Duty (extension 1888), or Hotel Operator for more information, or a tour of these floors.
RESTAURANTS
Pascaline's - Fine Dining
Lobby Level. Our Fine Dining Room offers California Cuisine and superb service. Dinner 6 p.m. - 10:30 p.m. Monday - Saturday
Strings Lounge
Enjoy your favourite beverage and sporting events. 11 a.m. - 1 a.m. daily.
SAFE DEPOSIT BOXES--------------------------------1880
Safe deposit boxes are provided at the Front Desk at no charge. Please do not leave valuables in your room. We cannot assume responsibility for losses, unless valuables are secured in safe deposit boxes.
SECURITY--------------------------------1874
For your safety, please:
- Double lock your door
- Use the viewpoint
- Use safety latch
- Utilise safe deposit boxes at Front Desk
- Notify security if assistance is needed
SHOESHINE--------------------------------1875
Lobby Level Mon - Fri
THEATRE / CONCERTS--------------------------------1884
For information and tickets assistance, contact our Concierge.
VOICEMAIL
From Inside Your Room:
- Lift the handset - Touch 89 - Listen to your messages
From Outside Your Room:
- Inside the hotel, touch 0 - Outside the hotel (310)645-7500. The Operator will connect you to voicemail.
Once message is played:
- Touch 5 to save message
- Touch 7 to replay message
- Touch 3 to delete message