You should spend about 20 minutes on this task.
You recently had something delivered to your home. You now realise the person who delivered it damaged something in your home while they were delivering the item.
Write a letter to the manager of the delivery company. In your letter:
• give details of the delivery
• describe what was damaged
• say what you would like the manager to do
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear .....................................................,
Samples
You should spend about 40 minutes on this task.
Write about the following topic:
More and more people are moving from rural areas to live in cities.
What problems can this cause?
How can these problems be solved?
Give reasons for your answer and include any relevant examples from your own knowledge or experience.
Write at least 250 words.

