Well, I am really a 40% and busy with many types of shops. But today I talk about when I receive a good service in a shop. Last week I visited there, celebrated my cousin’s birthday. To be honest, it was the first time I visited a cafe. I heard a lot about this cafe. When I decided to visit their cafe to taste something new, they welcomed us with a smiling face. After sitting there, we got a big menu. Includes a variety of snacks and drinks. One of the employees suggested us to taste cheese and cheese. We ordered the cheese and cheese. We also made another item for you. But one of the toasts was not good due to our cook. The manager came to us and immediately replaced us without any caution. He was very down to earth. It was a very neat and clean place. As they also maintained proper room, it was nothing less than eating in a 5 star restaurant. They also gave me 20% discount. So that was the time when I got a good service. I am also recommending this cafe to everyone.
Band 6+: Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service
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Polished transcript:
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Female
Well, I am really busy with many types of shops. But today I will talk about when I received good service in a shop. Last week, I visited a cafe to celebrate my cousin's birthday. To be honest, it was the first time I visited this cafe. I had heard a lot about it. When I decided to visit the cafe to try something new, they welcomed us with smiling faces. After sitting down, we received a big menu that included a variety of snacks and drinks. One of the employees suggested we try the cheese platter. We ordered the cheese platter and another item. However, one of the toasts was not good due to the cook. The manager came to us and immediately replaced it without any hesitation. He was very down to earth. It was a very neat and clean place. As they also maintained proper hygiene, it was nothing less than dining in a five-star restaurant. They also gave me a 20% discount. So that was the time when I received good service. I am also recommending this cafe to everyone.
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Speaking Time: 74 seconds