Band 5: Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service (User-Submitted IELTS Speaking Answer)

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Polished transcript:

Male Female

Thanks for giving me this Q-Card. Frankly speaking, in my entire life, I've had a number of opportunities to receive good service in different kinds of shops. However, in this talk, I'm going to talk about a shop where I received good service. Recently, I can't remember exactly when, but about a month ago, a mall opened beside my house; its name is KDS. It is a very large club mall. I went there with my friend. We went to the first floor, where the clothing section is. The staff was very understanding and provided excellent service. Whenever I wanted to try on any clothes, he first gave me the clothes and didn't pressure me with any kind of advice. I asked him if I could take them or not. It was really good for me, and the staff was very considerate of all the factors. There is no doubt, it is the best service I have ever received.

Actual audio transcript (What native speakers are likely to hear):

Thanks for giving me this Q-Card. Frankly speaking, in my entire life I’ve got a number of opportunities to receive good service in different kinds of shop. However, in this talk I’m gonna talk about shop where I receive good service. Recently, at first I can’t remember one month ago, beside my house, a mall opened it, its name KDS. It is too big, big club mall. I went there with my friend. With my friend I go to the first floor by clothing. Some clothes and the staff, the two flights, and very understanding the service me well. Whenever I want to wear any clothes, he first gives me the clothes and he doesn’t give me any kind of advice. I ask him if I can take or not. It’s really good for me and the staff was so well considering all of the factors. There is no doubt, it is the best received good service I have ever received.

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Band 5+: Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

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Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

Describe a time when you received good service in a shop/store You should say: Where the shop is When you went to the shop What service you received from the staff And explain how you felt about the service

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