Because of globalization, many companies nowadays provide better services to their customers in order to survive in the market. I would like to talk about one such incident when I receive good services from a local store. This incident took place four years ago when I decided to buy a laptop because it is indeed I am in great need of that product because I had to do assignment and preparation for my study. So for this laptop, I went to the local electronics store which is known for its customer goods customer services over there Mr. Steve who is the customer care executive greet us very well. He also offers us the cup of tea to me and my friends and after that he took us to have a look on the different kind of brands of laptop and he also informed us about the efficiency and performance of each laptop. We decided to buy one laptop, known Dell, and ask him to pack it. And he also, Mr. Steve is so kind and big hearted that he also given us the employee discount which gave us 50% off on our laptop. And he also gifted us a new Bluetooth music speaker with it. I was never expected this kind of services from a leading store. And I’m very happy about my experiences at the store and I always… And employees like Mr. Sieve are always important for the growth of the store.
Band 6+: Describe a time you receive good service from a staff member.
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Because of globalization, many companies nowadays provide better services to their customers in order to survive in the market. I would like to talk about one such incident when I received good service from a local store. This incident took place four years ago when I decided to buy a laptop because I was in great need of that product for my assignments and preparation for my studies. So for this laptop, I went to the local electronics store, which is known for its customer service. There, Mr. Steve, who is the customer care executive, greeted us very well. He also offered us a cup of tea for me and my friends, and after that, he took us to look at the different brands of laptops. He also informed us about the efficiency and performance of each laptop. We decided to buy one laptop, a Dell, and asked him to pack it. Mr. Steve was so kind and big-hearted that he also gave us the employee discount, which gave us 50% off on our laptop. He also gifted us a new Bluetooth music speaker with it. I never expected this kind of service from a leading store. I am very happy about my experience at the store, and employees like Mr. Steve are always important for the growth of the store.
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Speaking Time: 88 seconds