Well here I would take this opportunity to talk about the time when I received a good service from the shop. To be honest with you I am quite a workaholic person and because of that it’s really hard for me to find the time to visit some different places. But I am a fond of the shopping and it was my holiday that’s why I decided to visit a Primark shopping center which was actually located in the center part of the UK. I must say that it was the festival occasion so the shopping center was extremely busy and we couldn’t find appropriate space to park my car. And I really remembered that one of my friend was hungry during that time and that’s why We decided to visit McDonald’s before going for shopping and we noticed that the dining area of the McDonald’s was extremely busy because of the festival occasion. So rather than waiting, we decided to join the queue of McDonald’s trials. So when we got our turn, one. I actually took my order on behalf of my friends and I really remember that I ordered the Mc Crispy Mill along with the fries, drinks and I also ordered one Oreo Mc Flurry ice cream. It was my surprise that one of the crew members on the window one took my order very gently and she also offered me a discount through my mobile applications and she took my payment through the card reader and when I reached to the window 2 to collect my food I was really happy because the another group member over there gave my food calmly and she also greeted me. Apart from this, she also added some extra popping on my ice cream as per my request. Overall, it was the wonderful experience that I ever had in my life because I really admired the behavior of staffs over there and I found that the McDonald’s was extremely clean. So I decided to give them a review through the feedback applications and I also give them a good review on their application.
Band 6+: Talk about a time when you received good service from a shop.
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Polished transcript:
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Female
Well, here I would take this opportunity to talk about the time when I received good service from a shop. To be honest with you, I am quite a workaholic person, and because of that, it's really hard for me to find the time to visit different places. But I am fond of shopping, and it was my holiday, so I decided to visit a Primark shopping center, which was actually located in the central part of the UK. I must say that it was a festival occasion, so the shopping center was extremely busy, and we couldn't find appropriate space to park my car. And I really remember that one of my friends was hungry during that time, and that's why we decided to visit McDonald's before going shopping. We noticed that the dining area of the McDonald's was extremely busy because of the festival occasion. So rather than waiting, we decided to join the queue of McDonald's trials. So when we got our turn, I actually took my order on behalf of my friends, and I really remember that I ordered the Mc Crispy Meal along with the fries and drinks, and I also ordered one Oreo McFlurry ice cream. It was my surprise that one of the crew members at window one took my order very gently, and she also offered me a discount through my mobile application, and she took my payment through the card reader. When I reached window two to collect my food, I was really happy because another crew member over there gave my food calmly, and she also greeted me. Apart from this, she also added some extra topping on my ice cream as per my request. Overall, it was a wonderful experience that I have ever had in my life because I really admired the behavior of the staff over there, and I found that the McDonald's was extremely clean. So I decided to give them a review through the feedback application, and I also gave them a good review on their application.
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Speaking Time: 137 seconds