Letter

Band 6+: On a Recent Holiday, You Lost a Valuable Item. Fortunately, You Have Travel Insurance to Cover the Cost of Anything Lost. Write a Letter to The Manager of Your Insurance Company. In your Letter, Explain. What Did You Lose? How You Lost It? What Do You Want the Insurance Company to Do?

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Dear Sir or Madam,

I am Alaleh Hassanpour, your company’s VIP customer, and I am writing to explain the loss of my smart phone during my trip to Tabriz on Norouz holiday.

My phone was iPhone 16 pro, finished in jet black which I purchased it from Apple Centre in Tehran, and I had also insured it in your company.

After exploring the museum near Kaboud Mosque, I went to the restaurant for lunch. I put my mobile on the table then I went to wash my hands. When I came back, I considered that my phone was not there. I requested from restaurant manager to check the camera and we showed someone stolen it.

According our agreement, if my phone is stolen, your company has to reimburse the whole money of it. Moreover, I added the police report to the letter, which confines my explanation.

I appreciate your assistance in this matter. If you have any further questions, do not hesitate to contact me by email or phone.

Yours faithfully,

Alaleh Hassanpour

Word Count: 173

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

phone: 4

Try using synonyms for the above words

Task Response

The letter appropriately addresses all requirements of the task, providing relevant details about the lost item, how it was lost, and the desired action from the insurance company. The explanation is clear and easy to follow. To further enhance the response, consider adding more specific details about the insurance policy number or date of purchase to strengthen the claim. Also, while the tone is generally appropriate, refining the language to be even more precise and professional could elevate the response.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved for better flow. Consider dedicating a separate paragraph to each of the points mentioned in the task instructions (what was lost, how it was lost, and what you want the insurance company to do). This will enhance clarity and make it easier for the reader to follow your explanation.

Lexical Resource

The vocabulary used is adequate for the task. To further enhance your lexical resource, try incorporating more specific and varied vocabulary related to insurance claims and loss reporting. For example, instead of 'reimburse the whole money of it,' you could use 'provide full compensation for the loss' or 'cover the replacement cost.'

Grammatical Range & Accuracy

There are several grammatical errors that affect the clarity of the letter. For example, 'I considered that my phone was not there' should be 'I noticed that my phone was not there,' and 'confines my explanation' should be 'confirms my explanation.' Pay close attention to verb tense consistency, correct article usage, and accurate preposition usage. Proofreading carefully before submitting will help minimize these errors.

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Band 6+: On a Recent Holiday, You Lost a Valuable Item. Fortunately, You Have Travel Insurance to Cover the Cost of Anything Lost. Write a Letter to The Manager of Your Insurance Company. In your Letter, Explain. What Did You Lose? How You Lost It? What Do You Want the Insurance Company to Do?

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

On a Recent Holiday, You Lost a Valuable Item. Fortunately, You Have Travel Insurance to Cover the Cost of Anything Lost. Write a Letter to The Manager of Your Insurance Company. In your Letter, Explain. What Did You Lose? How You Lost It? What Do You Want the Insurance Company to Do?

On a Recent Holiday, You Lost a Valuable Item. Fortunately, You Have Travel Insurance to Cover the Cost of Anything Lost. Write a Letter to The Manager of Your Insurance Company. In your Letter, Explain. What Did You Lose? How You Lost It? What Do You Want the Insurance Company to Do?

Other Topics:

You recently visited a friend's house and accidentally left something behind. Write a letter to your friend. In your letter: explain what you left behind ask them to send it back to you offer to cover the postage costs

You recently visited a friend's house and accidentally left something behind. Write a letter to your friend. In your letter: explain what you left behind ask them to send it back to you offer to cover the postage costs

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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