The bar graph illustates the breakdown of complaints received from the PC manufacturer by their consumers during the span of three decades – 1996, 2006, and 2016.
From the overall perspective, it is clearly observed there is drastic change in complaints raised by consumers regarding their delivery and staffs who work there. The complaints reagrding staff and others maintaining a constant level without any fluctuations.
In 1996, the complaints raised against the products rose to 85 and same has reduced to a number of 60 during 2006. It again moves up to 75 at 2016. As far as delivery concerns in 1996, the complaints raised by consumers has downsteamed to 22. In 2006 and 2016 there is a slight increase between the two decades.
In 2016, the consumers complaints regarding staff and others are almost same. But during 1996 and 2006 there is slight letdown in concerns which has reduced from 40 to 36 respectively particulary during two decades