The pie chart shows the different groups of people who use a university library, and the table gives information about how satisfied they are with the library services.
Overall, full-time undergraduate students are the largest group of library users. Also, most people are satisfied with the library, especially with the staff and the opening hours. However, the availability of journals and the Wi-Fi service have the lowest satisfaction levels.
According to the pie chart, 44% of library users are full-time undergraduate students. This is almost half of all users. Full-time postgraduate students make up 25%, while 16% are part-time postgraduates. Distance learning students account for 8%, and academic staff represent the smallest group at 7%.
The table shows that users are happiest with the helpfulness of staff. 95% are very satisfied and only 5% are fairly satisfied. The library opening hours also receive good results, with 65% being very satisfied. However, satisfaction is lower for the availability of books, journals and Wi-Fi. Only 45% are very satisfied with the journals, while 20% are not satisfied. Similarly, 19% of users are not satisfied with the reliability of the Wi-Fi.