The graph below illustrates the number of enquiries sent to the Tourist Information Office (TIO) in a single city from January to June in 2011.
Overall, the number of enquiries in person and by telephone received by the TIO showed an upward trend, while the reverse was true for enquiries by letter or email. Remarkably, the figure for enquiries in person started at the lowest, then ended at the highest.
Looking at the increasing categories, the number of enquiries in person, and by telephone stood at more than 400, and around 900 in January, respectively. The figure for enquiries in person increased to 800 in March then continued to grow significantly, to over 1300 in April, and ended at 1900. In addition, enquiries by telephone that TIO received stood at the highest in the first month, at 900, then it decreased slightly to 800 before rising to 1000 in February. After remaining stable in the next month, it rose noticeably to 1600 in the last four months.
Regarding the decreasing category, the figure for enquiries received by letter or email was almost 800 in January, then it decreased slightly in the next two months, to more than 700. The number of enquiries received by this type by the TIO fell considerably to almost 400 in the next two months. Afterward, it remained unchanged in the last month.