The line chart illustrates the frequency of requests made in person, via letter/email, and by telephone at a UK tourist office during the first six months of a particular year.
From an overall perspective, it is clear that in-person requests increased over the period, becoming the most common form of inquiry, while telephone requests also experienced growth. In contrast, requests made by email and letter declined significantly, making them the least frequent by the end of the survey period.
In January, in-person information requests were the lowest among the three categories, at approximately 420. By contrast, written requests and telephone calls were higher, standing at 770 and 900, respectively. By mid-March, in-person queries (1,000) had overtaken the other request types, marking a consistent upward trend that culminated at 1,900 by the end of the period.
Telephone requests, on the other hand, fluctuated between 800 and 1,000 until early April, after which they increased sharply, ending just behind in-person requests at 1,600. Meanwhile, letter and email requests experienced a slight decline until March (reaching 700), followed by a steep drop, ultimately leveling off at 400 from May to June.