The pie charts illustrate the outcomes of a survey that assessed the satisfaction levels of undergraduate and postgraduate students regarding the variety of books and non-printed materials accessible within their school library.
A comparative analysis of the data reveals significant differences in satisfaction levels between the two student groups, with undergraduates generally expressing higher satisfaction with both printed and digital resources.
In the domain of printed materials, postgraduate respondents indicated a higher level of extreme satisfaction, with 50% categorizing the library’s book range as ‘very good’, surpassing the 37% of undergraduates who rated it similarly. Additionally, 35% of undergraduates expressed general satisfaction with the book selection, a notable contrast to only 22% of postgraduates. The proportion of dissatisfied students further accentuates this disparity, wherein 28% of undergraduates found the collection insufficient, while 56% of postgraduate students conveyed dissatisfaction.
A striking contrast is also evident in the evaluations concerning non-printed materials, where a substantial 68% of undergraduates regarded the digital and multimedia resources as ‘very good’, in contrast to 62% of postgraduates. While 20% of undergraduates displayed satisfaction with these resources, the dissatisfaction rate stood higher among postgraduates, with 17% expressing discontent. Furthermore, only 12% of undergraduates reported dissatisfaction with non-printed materials, markedly lower than the 22% of postgraduates who shared similar views, thus underscoring a pronounced divergence in satisfaction metrics between the two groups.