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Letter

Band 5+: You have a bought a new laptop computer and in a few days of purchase discovered a major flow. Write a letter to the company. In your letter Introduce your self Explain the situation Say what action you would like to company to take

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Note: Both the topic and the answer were created by one of our users.

Dearest Sir or Madam,

I hope this letter reaches you with a warm and positive vibe. My name is Muhammad Nawaz. I have completed MSc in computer science presently. I am doing a job in Globe Tech as a system analyst. In my duty I have to maintain data analytic report.

As I am professional analyst, last week, I bought a new laptop from your apple store. The price was 500£. After using one week it’s window is out of order. Furthermore, I would like to mention that it’s fan is not working properly, which is the biggest issue. Would it be a great idea to manage it properly on the top priority.

I would be grateful if you would assist me in term of my major issue like system. As I have a warranty period so replace or refund it on top priority. In my company, all of employees have been using apple system. We are brand conscious and believing your latest gadget speed, technology, and competition.

I am looking forward to hear from you soon.

Yours Sincerely,

M. NAWAZ.

Word Count: 181

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

would: 4

system: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. However, the structure could be improved for clarity and impact.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, the flow could be smoother, and some sentences lack logical connection. The grammar errors impact the overall coherence.

Lexical Resource

The vocabulary used is appropriate, but there's room for improvement in word choice and precision. More sophisticated language would enhance the letter's impact.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity and fluency. Improving grammatical accuracy is crucial for a higher score.

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