Band 9: You recently attended a training course for your work. You employer has asked you for your feedback on the training course. Write a letter to your to your employer. In your letter • Remind the employer what the course was about • Explain why the course was useful to you in your work • Suggest why the course may not be suitable for some of your other colleagues (User-Written IELTS Writing Task 1 Sample)

Dear Dan,

First of all, thank you for selecting me to attend the training course. I was very pleased to have the opportunity to participate in this program.

The course mainly focused on improving customer satisfaction, especially handling customer complaints and resolving issues effectively. It also covered communication techniques for dealing with difficult situations.

As I work in the customer support department, I regularly interact with customers, including those who are frustrated or dissatisfied. This course helped me understand the proper steps to follow when speaking with unhappy customers. It not only increased my confidence but also taught me how to remain calm and professional under pressure.

However, this course may not be suitable for some other colleagues who do not deal directly with customers. Employees working in technical or back‑office roles may find the content less relevant to their daily responsibilities.

Once again, thank you for giving me this valuable opportunity. I look forward to attending similar training sessions in the future.

Yours sincerely,

Diane Mathew

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Band 4+

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

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Generate A Band-9 Sample Answer?

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You accidentally left an item of clothing at your friend's house. Write a letter to your friend. In your letter: · describe the item of clothing · explain where you left it · say what you would like your friend to do with the item of clothing

Your company wants to support a nonprofit organization with a donation. Your manager asked you to recommend one. Write a letter explaining which charity you suggest and why it would benefit from the donation

You recently bought a piece of electronic equipment from a local store, but it has developed a problem after only a few days of use. Write a letter to the store manager.

There is increasing traffic congestion in your area. Write a letter to the local authority. In your letter: • describe the traffic problems • explain why they are happening • suggest measures to reduce traffic.

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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