🔥 Today Only: Save 30% on Premium — Offer Ends Soon! - Upgrade Now!

Letter

Band 5+: You recently bought a household appliance online, but it arrived damaged. Write a letter to the store manager. In your letter: • describe the item and the damage it has • explain how this has inconvenienced you • say what you want the manager to do

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Hello manager,

I am writing this letter as a dissatisfied customer because last week, I bought a television from your store under the bill number 6789 with the name of xyz.It was a Samsung brand and 68″ inch model. Apart from this,When I received the product, it has missing the right side stand and small crack at the corner of the screen.

Last week, There was a champion trophy final and it was between my home country and Pakistan.Thus,it was so special for me to watch on big screen.Moreover, I also invited my friends to join me for the cricket match. We all were so excited, However ,due this unfortunate it was not done as planned.

I would like you to exchange it as soon as possible with the new television or if you do not have any replacement available i would like to have my money back.So i can buy it from somewhere else.

I would like to hear back from you soon.

Thankfully,

Xyz

Word Count: 166

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

would: 3

Try using synonyms for the above words

Task Response

6.5

The letter adequately addresses all parts of the task. The description of the item and damage is clear. The inconvenience is explained, and a clear resolution is requested. Minor improvements in organization could enhance clarity.

Coherence & Cohesion

5.5

The letter's message is mostly understandable. However, some organizational and grammatical issues create minor disruptions in the flow. Improved sentence structure and paragraphing would significantly enhance coherence.

Lexical Resource

The vocabulary used is appropriate for the context. While there is a range of words, more precise and sophisticated language could elevate the letter's overall impact. Some word choices could be more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect the overall clarity and fluency. Improving grammatical accuracy is crucial for achieving a higher score. Focus on sentence structure, punctuation, and subject-verb agreement.

Answers On The Same Topic:

You recently bought a household appliance online, but it arrived damaged. Write a letter to the store manager. In your letter: • describe the item and the damage it has • explain how this has inconvenienced you • say what you want the manager to do

Dear Sir or Madam, I am writing to express my strong dissatisfaction with a kitchen appliance I bought from your online store. First of all, I am one of your loyal customers who purchases everything from your store, however, this time I must complain about a microwave I bought. Furthermore, the kitchen knife I bought […]

Band 6+

See All

Other Topics:

You recently bought a new laptop from an electronics store. However, when you opened the box at home, you discovered that the laptop was scratched and some accessories (like the charger) were missing. Write a letter to the store manager. In your letter: Give details of your purchase (date, store location, laptop model). Explain the problems with the laptop and the box. State what action you expect the manager to take.

Dear sir, I am regular customer in your store. I am writing this letter to complain about some problem about leptop. First and foremost, last week I purchese laptop in your online store, And i am very happy to brought a new laptop,Because i brought its my own income. Unfortunatly, when I recieve this product […]

Band 4+

You went to another city for a training course and stayed at a friend's house for a week. They have been great hosts. Write a letter to your friend. In your letter, thank them for having you at their house for a week, express your gratitude for their hospitality, say how much you miss them. Begin your letter as follows: Dear .................,

Hi Jack, Hope all is fine on your sides. I thnik lately we’ve growing apart a bit isn’t it. I know both of us’re running on tight schedules and generally have hectic days at works, but we need to try meed more often and catch up Speaking of which, I wanted to tell you that […]

Band 5+

Write a letter to your friend who lives in a different country about your plan to work overseas. In your letter explain: What jobs do you plan to do? Why do you want to work overseas? Ask for some information related to jobs, such as salary, working hours and so on.

Dear Angel, I have some exciting news for you. I have been offered the FIFO job in Australia that i told you before. i’ll working as an administration assistent. The job involves managing documents and arranging schedules for supporting the staff at the mining camp. During a FIFO job, i will fly to the camp […]

Band 5+

You saw a job posting suitable for your skill set, but the job is in another country. Write a letter to the Hiring Manager expressing your interest and describe: a. why you are suitable for the job; b. what your current job profile is; c. how much time you will take to move to the country.

Dear sir, I am writing this letter to express my interest for the new job posting of senior quantitative developer in your team. I have been pursuing a post graduate diploma in quantitative finance, therefore, it will not only be beneficial to me, but also to the company as I will be able to implement […]

Band 8+

You recently adopted a puppy and want to share the news with a cousin who loves animals. Write a letter to your cousin telling them about your new pet. You should include details about: the puppy's appearance and personality; how you are managing the new responsibilities; when you can visit them so they can meet the puppy.

Date : 2026/09/23 Dear Liza, I hope you are doing well, I received your mail yesterday it was really joyful to read it . you mentioned to share about my new puppy. His name is Laida , I will be sharing about him in next paragraph. As i already mention you that I was Planning […]

Band 5+

You recently used a company to help you move your furniture and possessions to your new apartment. The removal company has now asked for your feedback about the service they provided. Write a letter to the removal company. In your letter • explain what went well on the day you moved house • praise an employee who was particularly helpful • mention an aspect of the service that you were not happy with

Dear Sir or Madam, I am writing to give you feedback on your company services that used by me to move furniture and possessions to my new apartment. Moreover, thanks for asking me feedback about the service that is essential for company better growth. From long a days, i was thinking to shift my house, […]

Band 5+

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium