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Letter

Band 8+: You recently bought a piece of equipment from a company on the internet. When it arrived, it was damaged. Write a letter to the manager of the company. In your letter describe the piece of equipment you bought explain about the damage say what you want the manager to do Write at least 150 words

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Dear Sir/Madam,

My name is Rahul Singh, and I am writing to express my concern regarding an order I recently placed with your company. I purchased a laptop (order number #12345) from your website, which arrived on the 26th of September. Unfortunately, upon opening the package, I noticed that the screen was cracked and the keyboard was not functioning properly.

Given that this laptop is crucial for my work, I was quite disappointed to find it in such poor condition. The packaging itself appeared damaged, which may have caused the issue during transit.

I kindly request that you either replace the damaged item with a new one or provide a full refund. Please let me know the process for returning the faulty laptop and arranging for a replacement as soon as possible.

Thank you for your prompt attention to this matter.

Yours faithfully,

Rahul Singh Kaler

Word Count: 146

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
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Grammar Mistakes: N/A

Vocabulary Repetition:

laptop: 3

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Task Response

7.5

The letter adequately addresses all parts of the task. The description of the problem is clear and the request for a solution is reasonable. Minor improvements could enhance the overall impact. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter flows smoothly and logically. The paragraphs are well-structured, and the ideas are presented in a clear and coherent manner. The cohesion is excellent.

Lexical Resource

The vocabulary used is appropriate and accurate. While the range is sufficient, incorporating more sophisticated vocabulary could elevate the letter's overall impact.

Grammatical Range & Accuracy

The grammar is largely accurate with only minor errors. A wider range of grammatical structures could further enhance the letter's sophistication.

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Coherence & Cohesion

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Answers On The Same Topic:

You recently bought a piece of equipment from a company on the internet. When it arrived, it was damaged. Write a letter to the manager of the company. In your letter describe the piece of equipment you bought explain about the damage say what you want the manager to do Write at least 150 words

You recently bought a piece of equipment from a company on the internet. When it arrived, it was damaged. Write a letter to the manager of the company. In your letter describe the piece of equipment you bought explain about the damage say what you want the manager to do Write at least 150 words

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