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Letter

Band 8+: You recently brought a furniture from shop after receiving advice from the shop assistant. when you got the furniture home you found there were dome problems with it write a letter to the manager of the shop: give details of the advice you received. explain the problem with furniture say what action manager like to take

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Note: Both the topic and the answer were created by one of our users.

Dear [Manager’s Name],

I am writing to bring to your attention an issue I encountered with a furniture purchase I made at your store recently. I had been assisted by one of your shop assistants who recommended a specific piece based on my requirements for size and style. I trusted their expertise and decided to go ahead with the purchase.

However, upon setting up the furniture at home, I noticed several problems with it. The quality of the material used was not as expected, and there were noticeable defects in the finish. Additionally, there were missing parts which made it impossible to fully assemble the piece.

I would appreciate it if you could arrange for a replacement or a refund for the faulty furniture. I understand that sometimes there may be discrepancies, but I would expect better quality control from your store. I hope this issue can be resolved promptly, as I had high hopes for the product.

Thank you for your attention to this matter.

Sincerely,

[Your Name]

Word Count: 169

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B2 - Upper Intermediate
Opt for even more advanced words when appropriate.

Grammar Mistakes: N/A

Vocabulary Repetition:

furniture: 3

there: 3

Try using synonyms for the above words

Task Response

The letter addresses all parts of the task. More detail could be provided regarding the advice received and the specific defects.

Coherence & Cohesion

The letter is well-organized and easy to follow. The flow of ideas is logical and natural.

Lexical Resource

The vocabulary is adequate but could be more precise and sophisticated in places. A wider range of vocabulary would enhance the letter.

Grammatical Range & Accuracy

The grammar is accurate and error-free. A wide range of grammatical structures is used effectively.

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