Letter

Band 7+: You recently hired a local moving company to help you relocate to a new apartment. Unfortunately, during the move, several of your belongings were damaged or lost. Write a letter to the moving company, complaining about the damage and loss of your possessions. You should include details about: - which items were damaged or lost during the move - the estimated value of the damaged or lost items - what compensation you expect from the moving company for the damages

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Dear Sir or Madam,

I am writing to complain about my damaged and lost belongings which was caused by your provided service.

To start, my gold-plated mirror and wooden desk are missing. In addition to this, my LG fridge, that was in perfect condition, was also damaged. It has a dent on the side.

These items were valuable to me. The value of the two lost possessions are around $3,500 and the fridge costs up to $4,000. They were all brand new.

However, I expect a full monetary compensation for the damages you have done. I would like a full reimbursement for the service I have paid for, and a $8,000 compensation to replace these objects.

Should you require any additional information, please do not hesitate to contact me. I look forward for your prompt response regarding this matter.

Yours sincerely,

John Smith

Word Count: 143

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter appropriately addresses all requirements of the task, providing relevant details about the damaged and lost items, their estimated value, and the expected compensation. The information is presented clearly and sufficiently. To further enhance the response, consider adding more specific details about the circumstances of the damage or loss, and perhaps itemizing the compensation request more precisely. The letter falls short of the required 150 words.

Coherence & Cohesion

The letter is generally well-organized and easy to follow. The purpose of the letter is clear from the beginning, and the information is presented in a logical order. However, consider using more varied cohesive devices to enhance the flow between sentences and paragraphs. For example, in the second paragraph, you could use phrases like 'Furthermore' or 'Moreover' to connect the ideas more smoothly. Also, the transition between the description of the damages and the compensation request could be smoother with a sentence that bridges the two topics.

Lexical Resource

The vocabulary used is appropriate for the task. However, there's room to enhance the lexical resource by using more specific and varied vocabulary. For instance, instead of repeatedly using 'damaged,' you could use words like 'scratched,' 'dented,' or 'broken,' depending on the specific damage. Similarly, consider using synonyms for 'valuable' and 'compensation' to demonstrate a wider range of vocabulary.

Grammatical Range & Accuracy

The letter demonstrates a good command of grammar, with only minor errors. Pay attention to subject-verb agreement (e.g., 'belongings which was caused' should be 'belongings which were caused'). Also, ensure correct use of articles (e.g., 'a $8,000 compensation'). Proofreading carefully can help eliminate these minor errors. Varying sentence structures could also improve the overall grammatical range.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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