Letter

Band 9: You recently stayed at a hotel for a business trip, but you accidentally left an important piece of electronic equipment in the room after checking out. Write a letter to the hotel manager apologizing for the inconvenience caused by your oversight. You should include details about: - a description of the item you left behind - why the item is important to you - what you would like the hotel staff to do to help you retrieve it

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Dear Sir or Madam,

I am writing regarding an item that I accidentally left in my hotel room during my recent stay at your hotel.

I stayed at the hotel from 3 to 5 September in Room 214. The item I left behind is a black leather wallet containing several bank cards, my driver’s licence and some cash. It is particularly important to me because of the personal documents inside.

I believe I may have left the wallet on the bedside table next to the lamp. I remember using it shortly before going to bed on the final night of my stay, but I did not notice that it was missing until I arrived home.

I would be grateful if you could ask your housekeeping staff to check the room and the hotel’s lost property department. If the wallet has been found, please let me know how I can arrange for it to be returned to me. I would be happy to pay any reasonable postage or delivery costs.

Thank you for your assistance. I look forward to hearing from you soon.

Yours faithfully,

John Smith

Word Count: 186

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

wallet: 3

Try using synonyms for the above words

Task Response

The letter fully addresses all three bullet points in the task: it clearly describes the item (a black leather wallet with specific contents), explains where it was likely left (on the bedside table), and states what action is requested (checking the room and lost property, and arranging return). The tone is appropriate and formal, the purpose is clear, and all information is relevant and sufficient. Minor details such as the exact dates and room number enhance clarity without being irrelevant. The letter is well-structured and meets the word count requirement. No improvements are necessary.

Coherence & Cohesion

The letter is exceptionally well-organized and easy to follow. Each paragraph has a clear purpose: introduction, description of the item, location, and request. The flow is logical and seamless, with cohesive devices used naturally (e.g., 'I am writing regarding', 'I believe', 'I would be grateful'). Paragraphing is skillfully managed, and the letter meets all task requirements effortlessly.

Lexical Resource

The vocabulary is precise, varied, and appropriate for the formal context. Words and phrases such as 'accidentally left', 'particularly important', 'personal documents', 'lost property department', and 'reasonable postage' demonstrate a wide range of lexical control. The tone is consistently polite and professional, with no repetition or awkward phrasing.

Grammatical Range & Accuracy

The letter displays a wide range of grammatical structures used with full flexibility and control. Complex sentences are handled accurately (e.g., 'I remember using it shortly before going to bed...'), and punctuation is correct throughout. There are no grammar errors or awkward constructions, making the writing highly polished and natural.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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