Letter

Band 6+: You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: - and describe the accident - how the staff helped you - how similar situations could be prevented in the future.

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Dear Sir or Madam,

I am writing to provide good feedback regarding the theatre I recently visited.

Although everything was impressive, I encountered several issues that caused falling. As I entered the room theatre and started looking for my seat, I slipped due to liquid spoiled on the floor. I lost my balance and started to fall down. I barely managed myself because my ankle severely hurt.

Fortunately, there was one of your staff members there who helped me get up and took me to a room and immediately gave me first aid. He took a bucket of ice to compress my ankle to cure the paint. It worked out. Before, I could not barely walk, but after having my ankle iced, I could walk.

To prevent this issue from happening in the future, it might be worth considering to set up carpet on the floor so that spoiled water cannot make the floor slippery. On top of that, it is also advisable to put a sign, which allows visitors to know that the floor is wet.

Overall, I was satisfied with the theatre and one of your staff members who gave me immediate actions. I hope this feedback will be helpful for your success.

Yours faithfully,

Reza

Word Count: 208

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Overall Band Score

6.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

floor: 4

theatre: 3

ankle: 3

Try using synonyms for the above words

Task Response

The letter addresses all three bullet points: it describes the accident (slipping on a liquid), explains how the staff helped (first aid and ice compress), and suggests prevention (carpet and wet floor signs). The tone is appropriate and the purpose is clear. However, there are some lapses in clarity and accuracy: the phrase 'liquid spoiled on the floor' is awkward, 'to cure the paint' is a typo for 'pain', and 'Before, I could not barely walk' is grammatically incorrect. Additionally, the opening mentions 'several issues' but only one is described, which could be seen as a minor inconsistency. To improve, ensure precise language and proofread for errors. Overall, the task is well covered, but these minor issues prevent a higher score.

Coherence & Cohesion

The letter is logically organized with a clear introduction, body paragraphs, and conclusion. The sequence of events is easy to follow. However, some transitions could be smoother, and the use of cohesive devices is somewhat basic. For example, 'Although everything was impressive, I encountered several issues that caused falling' could be rephrased for clarity. Paragraphing is adequate but could be more skillfully managed to separate the accident, staff help, and prevention suggestions more distinctly.

Lexical Resource

The vocabulary is generally appropriate and accurate, with some good attempts at sophistication (e.g., 'immediate actions', 'prevent this issue'). However, there are some awkward or incorrect word choices, such as 'liquid spoiled on the floor' (should be 'spilled liquid'), 'cure the paint' (likely meant 'pain'), and 'set up carpet' (should be 'lay carpet'). The range of vocabulary is adequate but not fully flexible or natural.

Grammatical Range & Accuracy

There are several grammatical errors and awkward phrasings that affect clarity. For example, 'I barely managed myself because my ankle severely hurt' is unclear; 'Before, I could not barely walk' is a double negative; 'it might be worth considering to set up carpet' is grammatically incorrect (should be 'considering setting up'). Punctuation is mostly correct, but the range of structures is limited, and errors are noticeable. More variety in sentence structures and careful proofreading would improve accuracy.

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Band 6+: You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: - and describe the accident - how the staff helped you - how similar situations could be prevented in the future.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

You recently visited a theatre and had an accident there. The staff were very helpful. Write a letter to the manager giving good feedback. In your letter, you should tell: – and describe the accident – how the staff helped you – how similar situations could be prevented in the future.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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