Band 6+: You recently went shopping at the local supermarket. When you got home and checked your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. In your letter, tell the manager: describe the situation how you feel about the error what you would like him/her to do about it Write at least 150 words in an appropriate style and format.

Dear Sir or Madam,

I am writing in order to complain about the problem that I recently faced at your local supermarket.

I am one of your loyal customers and I always purchase things from your supermarket. However, I am disappointed with the service that I received the last time I went to the supermarket because I noticed that I was given an incorrect bill.

The first thing I would like to draw your attention to is that I was charged for the items I did not buy. The bill I had had to pay was extremely higher than the real amount of money I was actually supposed to give.

To make matters worse, I really needed my money to my accomodation bill and now I do not have that money. I am strongly dissatisfied with that it also caused further issues for me.

I am afraid that I cannot give my niece enough money to use for her studies and she would not be happy if she could not attend her courses because of the lack of allowance.

I therefore suggest that I be given all of my money back.

I look forward to a swift resolution to this manner.

Yours faithfully,

Shahzoda Isogalieva.