Dear Manager,
I am writing to express my dissatisfaction with the recent decline in the quality of facilities and services at your gym, which I have been a loyal member of for the past six months. Over the last few weeks, I have noticed several issues that have significantly impacted my experience.
Firstly, the cleanliness of the changing rooms has deteriorated. Lockers are often left dirty, the floors are sticky, and there is an unpleasant odor that persists despite the cleaning staff’s efforts. Additionally, several treadmills and weight machines have been out of service for over two weeks, resulting in long wait times during peak hours. The water fountain near the entrance has also been broken, forcing members to bring their own drinks.
These problems have affected my ability to maintain my workout routine. I often spend extra time waiting for equipment, and the poor hygiene has made me hesitant to use the changing rooms. I am considering canceling my membership, but I would prefer to stay if improvements are made.
I suggest you schedule daily deep cleaning for the changing rooms, repair or replace the broken equipment promptly, and fix the water fountain. Additionally, regular maintenance checks on all machines would prevent future disruptions. I hope you will take these concerns seriously to restore the gym to its former standard.
Yours sincerely,
