Letter

Band 4+: You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

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Dear Sir or Madam,

This is Marry Adams, one of your permanent customer. I am writing this letter to express my dissatisfaction about your services. It was such a worse experience that I felt compell to share it with you.

It is about 2 years which I came and serve meal in your restaurant.The first time I came with one of my friend. She recommend it to me. Your restaurant have the Italy foods and I am a big fan of Italian dishes. and last Sunday we just wanted to celebrate my sister graduagation by gather all member of my family. I chosed your restaurant.

Unfortunately, It does not met my expectation and the waitresses did not have courtious behavir with us, As well as the food was not tasty. When I ask about the food that why it is raw the waitress did not respond me and ignore. It really disappoint me and we could not have a good family gathering memory.

I would therefore request you that train your staff as well as hire some professional personnel.

I am looking forward for your prompt reply.

Yours faithfully,

Marry Adams

Word Count: 191

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

about: 3

Try using synonyms for the above words

Task Response

The letter adequately covers the task requirements by explaining the reason for the visit, describing the problems encountered, and suggesting a course of action. There are some minor grammatical errors and awkward phrasing that could be improved. For example, sentence structure and word choice could be refined for clarity and impact. To improve, focus on using more precise language and ensuring grammatical accuracy throughout the letter.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more effective transitions between paragraphs to guide the reader. For example, clearly link the reason for writing to the specific issues encountered at the restaurant. Additionally, ensure each paragraph focuses on a single aspect, such as the reason for the visit, the problems experienced, and the desired action.

Lexical Resource

The vocabulary used is basic and sometimes inaccurate ('worse experience that I felt compell'). Aim to use more precise and varied vocabulary to express your dissatisfaction and the specific issues encountered. For example, instead of 'not tasty,' you could describe the food as 'bland' or 'undercooked.' Expanding your range of vocabulary will make your letter more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Errors include incorrect verb tenses ('It is about 2 years which I came'), subject-verb agreement issues, and awkward phrasing ('courtious behavir'). Focus on using correct grammar and sentence structures to improve the accuracy and clarity of your writing. Proofreading carefully for these types of errors is essential.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

You took your family to a nearby restaurant. You were disappointed with the meal and wish to complain to the manager. Write a letter to the manager of the restaurant. In the letter: explain why you were at the restaurant describe the problems write about the action you want the manager to take

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