Band 5+: **You travelled abroad and faced some problems at the airport. Write a letter to the airport manager. In your letter provide:** - **Your flight details** - **What is the problem** - **Suggest some improvement you want to see**

Dear Sir,

I am writing to complain about my recent experience relate to baggage recovery at the Montreal airport. On 10th June, Me along with my wife were traveling from Ahmedabad to Montreal.

For unknown reason our flight from Ahmedabad was delayed by 3 hours which results into missing connecting flight from Delhi. After a long wait of 6 hours, we got new tickets and they announced that we will receive our bags at the last airport. When we finally reached Montreal, I was informed that out of 4, 2 bags are missing and I was suggested to fill a form for “lost & Claim” department. After completing all the process and several calls still we are not getting any track details for our bag. We have function next month and all the required stuff is in the bags.

Along with me, there are several passengers complaining about the missing bags. The “Lost & Found” department should work more precisely and efficiently to track the bags and inform the customers regarding the tracking update.

Hoping for prompt response on this matter.

Yours faithfully,

Harsh