Band 5+: you went to the local hospital's emergency department with your young child who had severe stomach pains. you had to wait for almost four hours before your daughter was treated by a doctor and, while you were waiting, you were constantly ignored by the other staff. write a letter to the hospital registrar, complaining about the service you received.

Dear sir or Madam,

I am writing to express my dissatisfications regarding the bad behaviour by your staff.

I am John Smith from London. My daughter Diya who was treatmented in your the Baby care hospital. Last month, my daughter was suffering from severe stomach pains. We had to wait for for approximately four hours before my Diya was treated by a doctor. However, treatment was successful and we felt gald from this.

Perhaps, I felt highly disappointed from bad behaviour your workers. Because we were waiting for a long time, were constantly ignored by their other staffs. They were not listened to nothing whatever I said. Additionally, I noticed that their staff do not proper responsibility for patient. Therefore, patients are not only suffer the their health pains but also rude behave your employees.

I would like to request if you could attentive on their staff services. You should take strict action for workers. Due to they can do proper duties in the hospital. Because of this, it can make a good reputation of the hospital in the city.

I am looking forward your positive response.

Yours faithfully,

John Smith.