Band 5+: Your local public library wants to make improvements to their services and facilities. In order to get ideas from the public, they have asked library users to send them suggestions in writing. Write a letter to the librarian. In your letter • describe what you like about the library • say what you don't like • make suggestions for improvements Write at least 150 words. You do NOT need to write any addresses. Begin your letter as follows: Dear Sir or Madam,

Dear Sir or Madam,

I am writing to provide recommendation to make required changes to our London public library resources for enhancement. Am using this library since last five years and what I love most about this information center is the availability of wide range of books of each genre and edition. Secondly, all the staff members are very helpful and friendly to give assistance. Additionally, the peaceful and silent environment.

Unfortunately, I have noticed some issues faced by everyone these days, which need to be considered as an urgent requirement. Due to unavailability of childcare area here, the parents found it difficult to co-operate with their toddle to keep silence, as a result the surrounding readers suffers from noise and disturbance. Furthermore, few people eat snacks in reading area and leaves its wrapper on the book shelfs and tables and make this place unfavourable to use.

For these reasons, I would like to make suggestions to install waste bins at each corner of the center and installing a children play area with a caretaker, so that the parents can also focus on work, without worrying about their young ones.

Thank you for considering my concerns and am looking forward for further modification of library.

Yours sincerely,

Abhi