The charts below show the performance of a bus company in terms of punctuality, both actual and target (what actually happened compared to what the company was trying to achieve), and the number of complaints from passengers. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

The bar charts depict the percentage of performance punctualy, in terms of actual and target, and the number of complaints from passenger journeys. Overall, it can be seen that in every year except 2003, the actual performance remained below the target. Custumer of complaints on the other hand, despite a slight fall in 2001, the […]

The clustered bar graphs delineates the statistics of a bus business to be measured in terms of punctuality, both what actually happened compared to what the firm was trying to achieve, and the quantity of complaints from passengers between 1999 and 2008. Overall, it is evident that the company was to achieve its goal because […]