Write a letter of complaints to the Manager of the agency from which you rented the apartment. In your letter 1) give details of the things that were unsactisfactory 2) Explain the reaction of the members of your family 3) Ask the Manager what he/she is going to do about the situation

Dear Manager, I hope you are doing well, I am writing this letter to raise complaints about the holiday apartment that we have rented with your agency for or vacation. The property was advertised to have three bedrooms with ensuite washrooms which we had booked, but when we visited the reception, they mentioned that all […]