You are not happy about a service you received a couple of days ago from a company and you have decided to complain about it. Write a letter to the company to complain about the poor service you received from its employee. In your letter, express:  why you went to the shop/office  how the employees behaved to offend you  what you expect the company to do

I am writing to formally express my dissatisfaction regarding the poor service I received at your shop on Monday, November 24th. I hope my feedback will prompt you to take necessary actions to prevent similar experiences for future customers. On that day, I visited your store with the intention of purchasing a microwave oven for […]