You recently went shopping at the local supermarket. When you got home and noticed your bill, you found that you had been charged for items you did not purchase. Write a letter to the supermarket manager explaining what has happened. Tell the manager how you feel about the error and tell the manager what you would like him/her to do about it.

Dear Sir or Madam, I am Emma Ariana, a frequent shopper of your mega mall. Yesterday I went to your mall located in Rainbow Complex and purchased a few items. However, after I returned home and noticed my bill, I was bewildered as I was billed for items that I have not purchased! I hope […]