Nowadays, technology has made life easier of people and can order whatever they want from mobile. Many online platforms are the priority for shopping instead of shopping stores, majorly in young generation and in corporate public. I firmly agree with the statement.
In past 10 years, online shopping made a huge impact in people lives, many online platform offers a good value of product in comparison of shopping stores. Furthermore, people gets easily attracted to the low prices and schemes. Similarly, shopping stores can not provide beneficial schemes as online companies does because of high-maintenance of the physical stores and also stores have low margin behind a product as compare to internet stores. Online stores having a big warehouses so they can keep stock of varied products and can able to sale in cheap rates, so, shopping apps provide schemes and minimum prices to users while physical stores cannot able to make these type of deals. For instance, a month ago I decided to buy a new mobile phone for my mother, I went to many electronic shops to buy a smartphone but, I was less comfortable with prices and also stores were not providing any beneficial schemes. Then I searched it on google and with a single scroll I got many cashback schemes with15% less as compared to price of store, later, I ordered from online shopping platform Amazon.
Online market websites provide facilities like free shipping, all information in one click, return policies and many more. Additionally, teenagers prefer more to get a product directly at home instead of going to the store itself. Furthermore, in store, the seller cannot explain all features to consumer in terms of electronic products, meanwhile, in online we get to know every detail information related to product and can compare a product with another for clarity. Many apps provide facilities like free shipping and return policy, it provides a relaxation to customer after the delivery and can return easily if user is not satisfied with the product. Similarly, physical store can not able to make such type of policies due to low liquidity behind a product. For example, My uncle ordered a 55-inch LED TV from website, also he paid all money in advance after the delivery, he found that one edge of the television is damaged during shipping. Meanwhile, he registered a complaint via customer care and applied for return policy, within 4-5 days company delivered a new television in replace of damaged one with zero extra cost.
In conclusion, These could be the reasons that public prefer more online shopping in comparison of stores. That could lead to the closure of shopping store. Additionally, due to varied facilities, people prefer more to go with online stores instead of physical stores.