Some people argue that the widespread use of AI in customer service, such as chatbots and automated phone systems, should be limited because it often frustrates customers and reduces human interaction. Others, however, claim that AI improves efficiency and reduces costs for businesses, and that consumers should adapt to the change. Discuss both views and give your opinion.

It is often argued that an increase in use of AI has replaced human interation and jobs like customer service. while others believe that it enhances efficiency and saves funds for companies hence the public should embrace the change. This essay will look at both perspectives then i will present my opinion. On the one […]