KAEDEN: So, Charlotte, your tasks today are in the bakery section, on the sushi counter, and on the meat and fish counters. The first job is to check sell-by dates on the bread and cakes. If any of the dates are today’s, put a new price label on the packaging.

CHARLOTTE: What if any of the labels are yesterday’s dates, or older? Do I throw those items away?

KAEDEN: Yes, but that shouldn’t happen – we check the stock every day. When something needs a new price label, put a yellow one on the package, next to the original price.

CHARLOTTE: OK.

KAEDEN: After that, you’ll go to the sushi takeaway counter.

CHARLOTTE: Will I be preparing boxes of food?

KAEDEN: For today, you’ll just be helping the staff.

CHARLOTTE: Yes, of course.

KAEDEN: You’ll see lots of flat cardboard boxes at one end of the counter. Beneath those is where we keep the plastic boxes -we run out of those really quickly, so you should bring more from the storeroom.

CHARLOTTE: IS that my only task on the sushi counter?

KAEDEN: No. You also need to clean the area where they prepare the dishes. There are cloths and bottles of spray by the sink. Oh, and please make sure you clean that too.

CHARLOTTE: Sure. That’s important, isn’t it?

KAEDEN: Absolutely. But you mustn’t wash up knives. You have to do some training before you’re allowed to touch sharp objects.

CHARLOTTE: What should I do if there are any?

KAEDEN: Ask someone to put them in the dishwasher.

CHARLOTTE: OK, thanks. I don’t want to get anything wrong.

KAEDEN: Don’t worry. You’ll be fine. And I’ll be around to help.

CHARLOTTE: Right.

KAEDEN: Finally, the meat and fish counters. You need to clean the area where staff serve customers, including wiping the weighing scales.

CHARLOTTE: OK. Anything else?

KAEDEN: The fish is laid on ice, but when that starts to melt, you’ll need to get more from the cold-room.

CHARLOTTE: I know the staff on the food counters wear a hat. Will that be the same for me?

KAEDEN: You won’t be serving customers directly, so no. But make sure you put on thermal gloves when you take anything out of the cold-room. The temperature’s low enough in there to get frostbite from touching things.

CHARLOTTE: Understood.