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The image contains a line graph showing the number of enquiries received by a Tourist Information Office over a six-month period in 2011, categorized by method: in person, by letter/email, and by telephone. In January, the number of enquiries were 420 in person, 720 by letter/email, and 900 by telephone. In February, figures were 580 in person, 680 by letter/email, and 780 by telephone. In March, they were 780 in person, 700 by letter/email, and 1000 by telephone. In April, the values were 1300 in person, 540 by letter/email, and 1000 by telephone. In May, figures stood at 1550 in person, 350 by letter/email, and 1400 by telephone. Finally, in June, enquiries numbered 1900 in person, 350 by letter/email, and 1600 by telephone.
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The line graph illustrates the volume of enquiries received by a city’s tourist information office over six months in 2011.
overall, mostly enquiries submitted through walk in office by tourist, while other tourists had prefer to regiser thier enquiries through telephones. in contrast, enquiries submitted by email dropped significantly from march.
In january, some visitors prefered to walk in city tower and submit their enquiries in person which ratio is around 400 and by following that at the end of june this percentage increased rapidly to 1,800. however, the number of email received from jan to june decreased from 800 to 400.
In 2011, many tourists also submitted their enquiries via telephones, as it was considered a convenient option. In january, the number of telephone enquiries stood at approximately 800. This figure then increased steadily over the following months, reaching a peak of around 1,600 enquiries by the end of the period.
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