Speaker 1 (1)
Good morning. What can I do for you?
Speaker 2 (2)
I want to report a theft.
Speaker 2 (3)
I had some things stolen out of my bag yesterday.
Speaker 1 (4)
I'm sorry to hear that.
Speaker 1 (5)
Right. So I'll need to take a few details. Can I start with your name?
Speaker 2 (6)
Louise Taylor.
Speaker 1 (7)
Okay. Thank you. And are you resident in the UK?
Speaker 2 (8)
No. I'm actually Canadian, though my mother was British.
Speaker 1 (9)
And your date of birth?
Speaker 2 (10)
December 14th 1977.
Speaker 1 (11)
So you're just visiting this country.
Speaker 2 (12)
That's right. I come over most summers on business.
Speaker 2 (13)
I'm an interior designer, and I come over to buy old furniture, antiques, you know.
Speaker 2 (14)
There are some really lovely things around here, but you need to get out to the small towns.
Speaker 2 (15)
I've had a really good trip this year until this happened.
Speaker 1 (16)
Okay. So you've been here quite a while?
Speaker 2 (17)
Yes. I'm here for 2 months. I go back next week.
Speaker 1 (18)
So may I ask where you're staying now?
Speaker 2 (19)
Well, at present, I've got a place at Park Apartments. That's on King Street.
Speaker 2 (20)
I was staying at the Riverside Apartments on the same street, but the apartment there was only available for 6 weeks, so I had to find another one.
Speaker 1 (21)
Okay. And the apartment number?
Speaker 1 (23)
Now I need to take some details of the theft.
Speaker 1 (24)
So you said you had some things stolen out of your bag?
Speaker 2 (25)
That's right.
Speaker 1 (26)
And were you actually carrying the bag when the theft took place?
Speaker 2 (27)
Yes. I really can't understand it.
Speaker 2 (28)
I had my backpack on, and I went into a supermarket to buy a few things.
Speaker 2 (29)
And when I opened it up, my wallet wasn't there.
Speaker 1 (30)
And what did your wallet have in it?
Speaker 2 (31)
Well, fortunately, I don't keep my credit cards in that wallet.
Speaker 2 (32)
I keep them with my passport in an inside compartment in my backpack.
Speaker 2 (33)
But there was quite a bit of cash there... about £250 sterling, I should think.
Speaker 2 (34)
I withdrew £300 from my account yesterday, but I did a bit of shopping, so I must have already spent about £50 of that.
Speaker 2 (36)
At first, I thought, oh, I must have left the wallet back in the apartment.
Speaker 2 (37)
But then I realized my phone had gone as well.
Speaker 2 (38)
It was only a week old, and that's when I realized I'd been robbed.
Speaker 2 (39)
Anyway, at least they didn't take the keys to my rental car.
Speaker 1 (40)
Yes. So you say the theft occurred yesterday.
Speaker 1 (42)
So that was September the 10th.
Speaker 1 (43)
And do you have any idea at all of where or when the things might possibly have been stolen?
Speaker 2 (44)
Well, at first, I couldn't believe it because the bag had been on my back ever since I left the apartment after lunch.
Speaker 2 (45)
It's just a small backpack, but I generally use it when I'm traveling because it seems safer than a handbag.
Speaker 2 (46)
Anyway, I met up with a friend, and we spent a couple of hours in the museum.
Speaker 2 (47)
But I do remember that as we were leaving there at about 4 o'clock, a group of young boys ran up to us, and they were really crowding round us.
Speaker 2 (48)
And they were asking us what time it was.
Speaker 2 (49)
Then all of a sudden, they ran off.
Speaker 1 (50)
Can you remember anything about them?
Speaker 2 (51)
The one who did most of the talking was wearing a t shirt with a picture of something.
Speaker 2 (52)
Uh, let's see. A tiger.
Speaker 1 (53)
Right. Any idea of how old he might have been?
Speaker 2 (54)
Around 12 years old.
Speaker 1 (55)
And can you remember anything else about his appearance?
Speaker 2 (56)
Not much. He was quite thin.
Speaker 1 (57)
Color of hair?
Speaker 2 (58)
I do remember that. He was blonde.
Speaker 2 (59)
All the others were dark haired.
Speaker 1 (60)
And any details of the others?
Speaker 2 (61)
Not really. They came and went so quickly.
Speaker 1 (62)
Right. So what I'm going to do now is give you a crime reference number so you can contact your insurance company.
Speaker 1 (63)
So this is 10 digits. 8795482361.
Speaker 2 (64)
Thank you. So..