(n) /ˌsætɪsˈfækʃən/
the feeling of being happy or pleased with something
Example: Her satisfaction with the service made her smile.
survey
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(n) /ˈsɜrˌveɪ/
a set of questions to get information or opinions
Example: They conducted a survey to learn what people think about the new park.
journalist
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(n) /ˈdʒɜrnəlist/
a person who reports news for newspapers, magazines, or television
Example: The journalist wrote an article about the event.
assume
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(v) /əˈsjuːm/
to think that something is true without proof
Example: I assume you have finished your homework.
season ticket
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(n) /ˈsiː.zən ˈtɪk.ɪt/
a ticket that allows you to travel for a certain period, often used for sports or events
Example: He bought a season ticket to watch all the home games.
discount
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(n) /ˈdɪskaʊnt/
a reduction in the usual price
Example: I received a discount on my new shoes.
rail card
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(n) /reɪl kɑrd/
a card that gives you discounts on train tickets
Example: She plans to buy a rail card to save money on her trips.
value for money
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(phrase) /ˈvæljuː fɔːr ˈmʌni/
a good deal or worth the amount paid
Example: She wants to find a product that offers good value for money.
complaint
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(n) /kəmˈpleɪnt/
a statement saying that you are unhappy or not satisfied with something
Example: She made a complaint about the noise in her apartment.
in advance
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(adv) /ɪn ədˈvæns/
before a particular time; ahead of time
Example: You should book the tickets in advance.
plan ahead
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(v) /plæn əˈhɛd/
to think about and decide what you will do in the future
Example: It is important to plan ahead for your trip.
ticket office
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(n) /ˈtɪkɪt ˈɔfɪs/
a place where you buy tickets for travel
Example: I need to go to the ticket office to buy my train ticket.
queue
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(n) /kjuː/
a line of people waiting for something
Example: There was a long queue at the ticket machine.
out of order
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(adj) /aʊt əv ˈɔrdər/
not working or not in a proper condition
Example: The elevator at the hotel is out of order.
e-ticket
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(n) /ˈiː ˈtɪkɪt/
a ticket that you receive electronically instead of on paper
Example: I received an e-ticket for my train journey.
wifi
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(n) /ˈwaɪfaɪ/
a technology that allows devices to connect to the internet wirelessly
Example: I need to find a place with free wifi.
improved
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(adj) /ɪmˈproʊvd/
made better than before
Example: The wifi has improved a lot.
positive feedback
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(n) /ˈpɑː.zɪ.tɪv ˈfiːd.bæk/
praise or positive comments about someone's work or ideas
Example: I received positive feedback from my teacher.
reliable
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(adj) /rɪˈlaɪəbl/
able to be trusted or depended on
Example: I need a reliable friend to help me.
delay
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(n) /dɪˈleɪ/
a time when something is late or postponed
Example: There was a delay in the train schedule.
behind schedule
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(phrase) /bɪˈhaɪnd ˈʃɛd.juːl/
not on time; late
Example: The train was behind schedule.
facilities
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(n) /fəˈsɪlɪtiz/
places or services that help people do something
Example: The new facilities at the station are very helpful.
upgraded
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(v) /ʌpˈɡreɪd/
to make something better or more modern
Example: They upgraded the software to improve its performance.
frustrating
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(adj) /frʌsˈtreɪtɪŋ/
making you feel upset or angry because you cannot do something
Example: It was frustrating to wait for the train.
modern
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(adj) /ˈmɒd.ərn/
relating to the present time or recent times
Example: The trains are much more modern.
platform
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(n) /ˈplæt.fɔrm/
a raised area for people to stand on, usually in a train or bus station
Example: The train arrived at the platform on time.
dissatisfied
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(adj) /dɪsˈsætɪsfaɪd/
not happy or pleased with something
Example: She was dissatisfied with the service at the restaurant.
opinion
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(n) /əˈpɪn.jən/
a belief or judgment about something
Example: She shared her opinion about the new movie.
parking
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(n) /ˈpɑːrkɪŋ/
the act of stopping and leaving a vehicle in a place
Example: There is no parking near the store.
neither
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(adv) /ˈniːðər/
not one or the other of two things
Example: She felt neither happy nor sad after the news.
customer
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(n) /ˈkʌstəmər/
a person who buys goods or services
Example: The customer was happy with her purchase.
journey
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(n) /ˈdʒɜrni/
a trip from one place to another
Example: My journey to the city took an hour.
travelling
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(v) /ˈtræv.əl.ɪŋ/
the act of going from one place to another
Example: I enjoy travelling to new places.
spelling
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(n) /ˈspɛlɪŋ/
the way in which a word is written with letters
Example: I have good spelling in my tests.
normal return ticket
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(n) /ˈnɔːr.məl rɪˈtɜrn ˈtɪk.ɪt/
a type of ticket that allows you to travel to a place and then return, usually at a set price
Example: I bought a normal return ticket to visit my friend.
cheaper
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(adj) /ˈtʃiːpər/
costing less money
Example: I want to find a cheaper place to eat.
main
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(adj) /meɪn/
most important or main
Example: The main goal is to finish the project.
complaint
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(n) /kəmˈpleɪnt/
a statement that something is wrong or not satisfactory
Example: She made a complaint about the noisy neighbors.
machine
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(n) /məˈʃin/
a device that uses power to perform a particular function
Example: I saw a machine that makes coffee.
online
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(adj) /ˈɒn.laɪn/
connected to the internet
Example: I bought my ticket online.
satisfaction
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(n) /ˌsætɪsˈfækʃən/
a feeling of happiness or pleasure because you have what you want or need
Example: Her satisfaction with the meal was clear.
mention
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(v) /ˈmɛnʃən/
to say something briefly
Example: She didn't mention her plans for the weekend.
positive
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(adj) /ˈpɑːzɪtɪv/
good or useful
Example: She always has a positive attitude.
reliable
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(adj) /rɪˈlaɪə.bəl/
able to be trusted or depended on
Example: You need a reliable friend to help you.
schedule
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(n) /ˈskɛdʒ.uːl/
a plan that shows when events will happen
Example: I have a busy schedule today.
upgraded
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(v) /ˈʌpˌɡreɪdɪd/
to improve something to a better standard
Example: The station has been upgraded recently.
passenger
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(n) /ˈpæsɪndʒər/
a person who travels in a vehicle
Example: The passenger sat quietly during the journey.
board
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(n) /bɔrd/
a flat, thin piece of material used for various purposes
Example: She wrote her name on the board.
properly
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(adv) /ˈprɑːpərli/
in a way that is correct or suitable
Example: The teacher said to write the answers properly.
generally
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(adv) /ˈdʒɛnərəli/
in most cases; usually
Example: She generally likes to eat healthy food.
modern
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(adj) /ˈmɒd.ərn/
relating to the present time or recent times
Example: The trains are much more modern now.
feedback
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(n) /ˈfiːd.bæk/
information about how good or bad something is
Example: The teacher gave me feedback on my essay.
Master the Cambridge IELTS 15 Academic Listening Test 4 Part 1 vocabulary with our flashcard exercise.
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