Clark’s Bicycle Hire - IELTS Listening Answers & Explanations
From Oxford IELTS Practice Tests Academic Listening Test 1 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–7 Note Completion
Complete the notes below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Notes – Clark's Bicycle Hire
Example: Type: touring bike
Rental: £50 a week, or £ 1 a day
Late return fee: £ 2 per extra hour
Deposit: £ 3 returnable
Accessories: £5 for 4 : pannier or handlebar type
free:
pump
repair kit
strong 5
Insurance: included, but must pay first £ 6 of claim
Pay: by 7 only
Questions 8–10 Map Labeling
Label the map. Choose your answers from the box below.
Write the appropriate letters A–E on the map.

A. health centre | B. Maple Leaf pub | C. Clark's Cycle Hire
D. supermarket | E. garage
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | 14 | Right, well the rate will be £50 for a week, or £14 per day | Excerpt/Transcript Explanation: The transcript shows Keith clearly giving the rental price of 14 pounds for each day. Answer Explanation: The answer means that renting the bicycle costs 14 pounds for one day. Reason For Correctness: The correct answer is 14 because Keith explicitly mentions the cost of renting the bike on a daily basis. In the conversation, Keith tells Jan, "the rate will be £50 for a week, or £14 per day." This matches the form's note, which asks for the price per day. |
| Q2 | 1.25 | KEITH For each additional hour it's one pound twenty-five | Excerpt/Transcript Explanation: The transcript states that for every extra hour a customer is late returning the bicycle, they must pay £1.25. Answer Explanation: The answer is 1.25, which means one pound and twenty-five pence (£1.25). Reason For Correctness: The correct answer is 1.25 because when Jan asks about the cost of returning a bike late, Keith clearly states that the charge is "one pound twenty-five" (£1.25) for each extra hour. |
| Q3 | 60 | KEITH I should also point out there's a deposit, which you get back when you return the bicycle. In good condition, of course. On touring models it's £60 | Excerpt/Transcript Explanation: The transcript explains that customers pay a deposit of 60 pounds for touring models, and this money is returned to them when they bring the bicycle back in good condition. Answer Explanation: The answer means the deposit amount that can be returned to the customer is 60 pounds. Reason For Correctness: The correct answer is 60 because Keith explains that there is a deposit which is given back when the bicycle is returned, and for touring models, this deposit is £60. The note mentions "Deposit: £ [input] returnable", matching Keith's statement about getting the deposit back when returning the bike. |
| Q4 | lightweight bags / bags | Well, for another £5 we can supply lightweight bags, either panniers or the handlebar sort | Excerpt/Transcript Explanation: The transcript shows that customers can pay an additional £5 to rent lightweight bags, which are available in pannier style or handlebar style. Answer Explanation: The answer means bags that are not heavy, which can be fixed onto the bicycle frame or handlebars. Reason For Correctness: The correct answer is "(lightweight) bags" because Keith mentions that for an extra £5, they can provide "lightweight bags", and explains that these come as "either panniers or the handlebar sort". |
| Q5 | lock | No no, there's no charge for things like that, or for a lock. It's a good strong one, too | Excerpt/Transcript Explanation: The transcript explains that customers do not have to pay any extra money for a lock, and the lock provided is strong. Answer Explanation: The answer refers to a lock used to secure a bicycle and prevent it from being stolen. Reason For Correctness: The correct answer is "lock" because Keith states that there is no charge (meaning it is free) for a pump, a repair kit, or for a lock, which he describes as "a good strong one". In the notes, under "free:", "strong" is already provided before the blank, making "lock" the missing word. |
| Q6 | 100 | KEITH If the bike were stolen and not recovered, you'd be liable for the first £100 | Excerpt/Transcript Explanation: The transcript explains that if the bicycle gets stolen and is not found, the customer must pay the first £100. Answer Explanation: The answer means the customer has to pay the first 100 pounds if an insurance claim is made for a stolen bike. Reason For Correctness: The correct answer is "100" because Keith explains the insurance policy to Jan. When Jan asks how much of an individual claim she would have to cover if the bike is stolen, Keith states that she would be "liable for the first £100" (responsible for paying the first £100). |
| Q7 | credit card bookings / credit card | We can only accept credit card bookings | Excerpt/Transcript Explanation: The transcript states directly that the shop only accepts payments made with a credit card. Answer Explanation: The answer refers to a plastic bank card that allows people to buy things and pay for them later. Reason For Correctness: The correct answer is supported by Keith's response when Jan asks how she can pay (whether by cheque or cash). Keith replies that they do not take cheque or cash, and clarifies: "We can only accept credit card bookings." Therefore, customers must pay by "credit card" only. |
| Q8 | E | No, it's before then. It's actually between the police station and a garage on the other side | Excerpt/Transcript Explanation: The transcript states that the road turning is located between the police station and a garage on the opposite side. Answer Explanation: The answer is E, which represents the garage. Reason For Correctness: The correct answer is E because Keith explains the route to find the bike shop. When Jan asks if the turn onto Oak Street is at the supermarket, Keith clarifies that the turn is before the supermarket, located between the police station and a "garage on the other side". Therefore, the location corresponds to E, the garage. |
| Q9 | A | So you go down Oak Street until you reach the health centre on the right. If you get to a pub called the Maple Leaf you've gone too far. Alright | Excerpt/Transcript Explanation: The transcript shows that while going along Oak Street, the health centre is located on the right-hand side. Answer Explanation: The answer "A" refers to the health centre. Reason For Correctness: The correct answer is A because Keith gives directions down Oak Street. He explains that as you travel down Oak Street, you will find the "health centre on the right" before reaching the Maple Leaf pub. |
| Q10 | C | Now opposite the health centre there's a pharmacy, and we're just behind that | Excerpt/Transcript Explanation: The transcript shows Keith explaining that Clark's Cycle Hire is located right behind the pharmacy across from the health centre. Answer Explanation: The answer C refers to Clark's Cycle Hire, which is the bike rental shop. Reason For Correctness: The correct answer is C because Keith explains how to reach Clark's Cycle Hire. He says that across from (opposite) the health centre is a pharmacy, and the bike hire shop is located directly behind it. |
Transcript
KEITH Hello ... Clark's Cycle Hire. My name's Keith. How can I help you?
JAN Oh hello. I saw your ad in the local paper, and as I'm thinking of doing some cycling I'm wondering what kinds of bike you have, and what your prices are like.
KEITH Well, we hire out two main types of machine: touring and mountain bikes. Are you likely to be riding off-road, do you think?
JAN No, I'll probably be sticking to roads and country lanes, so a touring bike would be best, I think.
KEITH Right, well the rate will be £50 for a week, or £14 per day.
JAN So it's a lot cheaper to rent by the week.
KEITH Yes definitely, though it's important to bring the bike back on time. Otherwise I'm afraid we have to charge a late return fee.
JAN And how much is that?
KEITH For each additional hour it's one pound twenty-five.
JAN So if you were a day late it would cost another £30?
KEITH Yes, that's right.
JAN I'd make sure I didn't do that then!
KEITH I should also point out there's a deposit, which you get back when you return the bicycle. In good condition, of course. On touring models it's £60.
JAN Is there anything else I'd have to pay?
KEITH No, that's it. Though if you're planning to ride fairly long distances you might like to have one or two accessories.
JAN Such as?
KEITH Well, for another £5 we can supply lightweight bags, either panniers or the handlebar sort. It's amazing how much they can carry, and the way they're designed means they don't get in the way when you're riding.
JAN Well, I'll see. But what about essential things like a pump, and a repair kit? I wouldn't have to pay extra for those would I?
KEITH No no, there's no charge for things like that, or for a lock. It's a good strong one, too. Just make sure you don't lose the key!
JAN That reminds me: what about insurance? What happens if someone steals the bike, in spite of the wonderful lock?
KEITH Didn't I mention that? I should've told you that's included in the rental, too.
JAN And it covers everything, does it?
KEITH Er ... it covers you against theft of the bike, yes. As long as it's securely locked at the time. You'd have to pay part of any individual claim, though.
JAN How much?
KEITH If the bike were stolen and not recovered, you'd be liable for the first £100.
JAN Hmm. So, if I do go ahead and rent one, how do I pay? By cheque, or would it have to be cash?
KEITH Neither, I'm afraid. We can only accept credit card bookings. Otherwise we'd have to ask our customers for the full value of the machine as a deposit.
JAN I've got a Visa in my name. Would that be OK?
KEITH Sure.
JAN So if I want to have a look at the bikes, how do I find you? I live near the university, by the way.
KEITH Right. First you take Woods Road as far as the main police station ...
JAN I know it. It's right next to the park
KEITH Yes, that's it. And after the police station there's a turning to the right called Oak Street ...
JAN At the big supermarket?
KEITH No, it's before then. It's actually between the police station and a garage on the other side.
JAN OK.
KEITH So you go down Oak Street until you reach the health centre on the right. If you get to a pub called the Maple Leaf you've gone too far. Alright?
JAN Yes, I've got that.
KEITH Now opposite the health centre there's a pharmacy, and we're just behind that.
JAN OK, fine. I'll try to call over sometime tomorrow.
KEITH Great. See you then.
JAN Bye.
