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Barrington Music Service: Business And Development Manager & Health And Safety In Small Businesses - IELTS Reading Answers & Explanations

From Cambridge IELTS 16 General Training Reading Test 2 · Part 2 · Questions 15–27

Reading Passage

==== Read the text below and answer Questions 15-20 ====

Barrington Music Service: Business and Development Manager

Barrington Music Service organises a wide range of music activities for children and young people resident in and around Barrington. It provides singing and specialist instrumental lessons in schools, and it owns a collection of instruments for use in schools, some of which are available for hire by the parents of children having lessons. The Service also arranges a number of music-related events, including festivals bringing together choirs and soloists from schools in both Barrington and other areas. The Music Service provides administrative and financial support for the Barrington Youth Orchestra, which takes part in workshops with professional artists and gives performances.

Barrington Music Service is seeking to recruit a Business and Development Manager to manage the administrative function and build on the success of the Service. We are looking for an individual with a passion for delivering the best possible music provision for the benefit of our children and young people.

As the Business and Development Manager, you will be responsible for managing the administrative and financial systems of the Music Service, ensuring it does not exceed its budget, which is currently around £1m a year. You will take the lead on marketing the Service and ensuring the generation of new income. The Music Service is involved in several partnerships with schools and with music and community organisations in the district, and you will be expected to increase the number and scope of these, as well as take the lead in fundraising. The Service recently embarked on a programme to broaden what is taught in school music lessons, to include instruments and musical styles from around the world, and you will be required to further develop this emphasis on diversity. You will need to improve systems for ensuring that the records of the Service’s activities are accurate, and maintain a database of all music teachers, students, and instruments belonging to the Service.

The person appointed will have experience of a supervisory role and the skills to motivate members of a team. You will have an understanding of accounting, at a non-specialist level, and of standard financial procedures. High-level IT skills and excellent verbal and written communication skills are essential. Although experience in music education is not crucial, good knowledge of the field, or of other areas of arts management, would be an advantage.

==== Read the text below and answer questions 21-27 ====

Health and safety in small businesses

The rate of accidents at work is almost 75% higher in small businesses than in larger companies. One possible reason is that many managers of small businesses have an inadequate knowledge of health and safety issues. Many managers of small businesses claim their situation is made worse by bureaucracy, arguing that the huge number of regulations - not just on health and safety but also on tax, the minimum wage, and much, much more – makes their work difficult.

Many managers are simply not aware of their responsibilities. They are too busy running their companies to read manuals, employ consultants or go to seminars. Moreover, the average business person doesn’t know where and how to get information. The Federation of Small Businesses argues that the special nature of small businesses should be recognised by health and safety inspectors, with an emphasis on education and how to comply with the law, rather than simply on enforcement. For instance, inspectors could make employers aware of what they really need to know, rather than swamping them with mountains of leaflets which may not be relevant.

Improvements are being made, however. The Health and Safety Executive has issued a free guide to the most important health and safety laws for employers. All employers must have their own health and safety policy statement and, for businesses with more than five employees, this must be in writing. It should be specific to the business and clear about the arrangements for and organisation of health and safety at work.

It should state a strategy, detail how it will be implemented and by whom, and say when it will be reviewed and updated. It is advisable to involve employees in this process, as they have direct experience. Assessing and identifying risks is the starting point. But to comply with the law, businesses must train their employees about health and safety, and provide information to others who need to know, such as the contractors working for them. These are often smaller companies that carry out most of the dangerous work. Helping them to get into good safety habits makes it easier for them to tender for work from big companies. Other advice from the Health and Safety Executive for small businesses tackles specific issues, such as helping small companies to deal with work-related stress.

Questions

Questions 15–20 Note Completion

Complete the notes below.

Barrington Music Service

Activities

  • organises music lessons
  • enables the hire of instruments
  • events such as 15 for local and visiting schools
  • supports Barrington Youth Orchestra

Post of Business and Development Manager

Person appointed will

  • manage the administration of the Service
  • be responsible for keeping to the 16.
  • build 17 with other organisations
  • be proactive in fundraising
  • increase the focus on 18 in school music lessons (e.g., international styles)
  • make sure records and a 19 is kept up-to-date

Person appointed must have

  • ability to supervise and motivate others
  • basic knowledge of 20
  • other relevant skills

Questions 21–27 Sentence Completion

Complete the sentences below.

  • One cause of health and safety problems in small businesses is that managers do not have enough relevant 21
  • Managers complain they have too many 22 to deal with.
  • Managers may not fully understand their 23
  • Businesses sometimes feel that inspectors give them far too many 24
  • Businesses above a certain size must produce a written 25 of their health and safety policy.
  • A company’s health and safety policy is relevant to both its employees and its 26
  • The Health and Safety Executive can advise small businesses on problems of 27 among their employees.

Answers & Explanations Summary

# Answer Evidence Explanation
Q15 Festivals The Service also arranges a number of music-related events, including festivals bringing together choirs and soloists from schools in both Barrington and other areas Excerpt/Passage Explanation:
The passage explains that the service plans events that involve music and brings different singing groups together. One of these events is called a festival.
Answer Explanation:
The answer is 'Festivals'. This means special music events that have singers and groups performing together.
Reason For Correctness:
The correct answer is 'Festivals' because the text mentions that the Barrington Music Service organizes many music-related events, which include 'festivals bringing together choirs and soloists from schools in both Barrington and other areas.' Festivals are a specific example of the events that the Service arranges.
Q16 Budget you will be responsible for managing the administrative and financial systems of the Music Service, ensuring it does not exceed its budget, which is currently around £1m a year Excerpt/Passage Explanation:
The passage says you will need to take care of the money for the Music Service so it doesn't spend too much. They have about £1 million to use each year.
Answer Explanation:
The answer is 'Budget'. A budget is the amount of money that a business can spend in a certain time.
Reason For Correctness:
The correct answer is 'Budget' because the Business and Development Manager is responsible for ensuring that the Music Service does not spend more than its budget, which is around £1 million a year. This means they need to manage the money carefully.
Q17 Partnerships The Music Service is involved in several partnerships with schools and with music and community organisations in the district, and you will be expected to increase the number and scope of these Excerpt/Passage Explanation:
The passage says that Barrington Music Service works together with different schools and music groups, and the new manager will need to create even more of these important connections.
Answer Explanation:
The answer is 'Partnerships'. This means working together with other organizations or schools.
Reason For Correctness:
The correct answer is partnerships because the Business and Development Manager is expected to increase the number and scope of partnerships with schools and music community organizations, as stated in the passage.
Q18 Diversity The Service recently embarked on a programme to broaden what is taught in school music lessons, to include instruments and musical styles from around the world, and you will be required to further develop this emphasis on diversity Excerpt/Passage Explanation:
The passage says that the Service started a program to teach different kinds of music and instruments from all over the world in schools. They want to make sure that different kinds of music are included.
Answer Explanation:
The answer is 'Diversity'. This means including many different types of things, like different musical styles from around the world.
Reason For Correctness:
The correct answer is 'Diversity' because the passage mentions that the Music Service is working to include various instruments and musical styles from different parts of the world in school music lessons. This shows the importance of diversity in the music education provided.
Q19 Database you will need to improve systems for ensuring that the records of the Service's activities are accurate, and maintain a database of all music teachers, students, and instruments belonging to the Service Excerpt/Passage Explanation:
The passage says that the manager has to keep the records correct and also keep a database. This means they must keep track of important details about teachers, students, and instruments.
Answer Explanation:
The answer is 'Database.' A database is a place where information is stored in an organized way.
Reason For Correctness:
The correct answer is 'Database' because the passage mentions that the Business and Development Manager will need to 'maintain a database of all music teachers, students, and instruments belonging to the Service.' This means they must keep a system that holds important information organized.
Q20 Accounting You will have an understanding of accounting, at a non-specialist level, and of standard financial procedures Excerpt/Passage Explanation:
The passage says that you should know about accounting and how to handle money tasks that are not too complicated. This means you need to understand basic money management.
Answer Explanation:
The answer is 'Accounting', which means keeping track of money and finances in a business.
Reason For Correctness:
The correct answer is 'Accounting' because the Business and Development Manager needs to understand financial procedures and manage the money of the Barrington Music Service. This means they should know how to keep track of income and expenses.
Q21 Knowledge One possible reason is that many managers of small businesses have an inadequate knowledge of health and safety issues Excerpt/Passage Explanation:
The passage says that many small business managers do not know enough about health and safety. This means they lack information, which can cause problems in keeping workers safe.
Answer Explanation:
The answer is 'Knowledge', which means having information or understanding about something.
Reason For Correctness:
The correct answer is 'Knowledge' because the passage says that many managers of small businesses do not have enough understanding of health and safety issues. This lack of awareness is one of the reasons for health and safety problems.
Q22 Regulations Many managers of small businesses claim their situation is made worse by bureaucracy, arguing that the huge number of regulations – not just on health and safety but also on tax, the minimum wage, and much, much more – makes their work difficult Excerpt/Passage Explanation:
The passage says that many small business managers feel that they have too many rules and regulations to handle, and this makes their jobs harder.
Answer Explanation:
The answer is 'regulations'. It means the rules that businesses must follow.
Reason For Correctness:
The correct answer is 'regulations' because managers of small businesses often say they have too many rules to deal with. This makes their work difficult.
Q23 Responsibilities Many managers are simply not aware of their responsibilities Excerpt/Passage Explanation:
The passage says that many managers do not know what they need to do. This means they do not understand their duties related to health and safety.
Answer Explanation:
The answer 'responsibilities' means the things that managers must do or take care of at work.
Reason For Correctness:
The correct answer is 'responsibilities' because the passage mentions that many managers of small businesses are not aware of their responsibilities. This suggests that they do not understand what they are required to do regarding health and safety at work.
Q24 Leaflets rather than swamping them with mountains of leaflets which may not be relevant Excerpt/Passage Explanation:
The passage says that instead of giving a lot of leaflets that may not help, inspectors should inform managers in a better way.
Answer Explanation:
The answer is 'leaflets'. Leaflets are small papers that give information about something.
Reason For Correctness:
The correct answer is 'leaflets' because the passage mentions that managers feel overwhelmed by having too many leaflets, which may not be relevant to them. This shows that leaflets contribute to the health and safety problems by giving too much information that is not helpful.
Q25 Statement All employers must have their own health and safety policy statement and, for businesses with more than five employees, this must be in writing Excerpt/Passage Explanation:
The passage means that every business must create a clear written document that explains their plans for maintaining health and safety.
Answer Explanation:
The answer is 'Statement'. A statement is a sentence that gives information about something.
Reason For Correctness:
The correct answer is 'Statement' because in the passage, it says that businesses must have their own health and safety policy statement that is specific to them. This means they need to write down how they will take care of health and safety in their work.
Q26 Contractors Businesses must train their employees about health and safety, and provide information to others who need to know, such as the contractors working for them Excerpt/Passage Explanation:
The passage says that businesses have to help everyone who needs information about health and safety, including contractors. This means contractors are important for safety.
Answer Explanation:
The answer is 'Contractors'. This means that contractors are outside workers that small businesses sometimes hire.
Reason For Correctness:
The correct answer is 'Contractors' because the passage mentions that businesses need to provide health and safety information to contractors who work for them. It also indicates that these contractors often do dangerous work.
Q27 Stress Other advice from the Health and Safety Executive for small businesses tackles specific issues, such as helping small companies to deal with work-related stress Excerpt/Passage Explanation:
The passage says that the Health and Safety Executive provides help to small businesses for specific problems. One of these problems is work-related stress, which affects employees.
Answer Explanation:
The answer is 'stress'. It means feeling worried or under pressure.
Reason For Correctness:
The correct answer is 'stress' because the passage talks about how small businesses need to help employees deal with work-related stress. It says that the Health and Safety Executive gives advice on this issue.

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