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The Best Travel Wallets & Uk Rail Services – How Do L Claim For My Delayed Train? - IELTS Reading Answers & Explanations

From Cambridge IELTS 14 General Training Reading Test 4 · Part 1 · Questions 1–14

Reading Passage

==== Read the text below and answer Questions 1-8. ====

The best travel wallets

Keep all your bank cards, documents, passports and ID in one of these convenient carriers, which have been selected by Becca Meier.

A Kipling Travel Doc Travel Document Holder

This zip-around wallet comes in five different patterns and is made of nylon. It also has a space where users can put a pen, pockets for cards, an ID window and a pocket for change.

B Lifeventure Mini Travel Document Wallet

This is a waterproof wallet, which uses anti-RFID (radio frequency identification) material so your financial details will be safe. It is black with smart sky-blue finishing touches and has a small internal compartment, a smartphone pocket and an external pocket, It can fit two passports.

C Cath Kidston Breton Stripe

A wallet so slim it could easily pass for a small notebook. The inside compartment labels identifying each separate section all have silver lettering on them. The wallet has a special coating which makes it easy to wipe anything like sand off.

D Ted Baker Voyager’s Travel Wallet

This wallet comes in smooth black leather, and is no bigger than a passport, but roomy enough for any insurance documents or flight tickets. A small navy-blue pen is supplied inside.

E Radley Abbey Travel Wallet

This plain travel wallet opens up to reveal pockets in various colours labelled ‘cards’, ‘passport’ and ‘tickets’, as well as others left blank for extras. It comes in a handy drawstring bag.

F Gotravel Organiser

The black wallet features seven slip-in card compartments, two small interior zip pockets and a load of other slip-in compartments, it can fit at least four passports.

G Gotravel Glo Travel Wallet

This is a simple, very reasonably priced wallet. It is made of PVC plastic and will suit those who like a wallet that is easy to spot. It comes in a range of bright colours with a white holiday-related design on the front. It has five compartments that can fit a passport with other cards/tickets.

==== Read the text below and answer Questions 9-14. ====

UK rail services – how do l claim for my delayed train?

Generally, if you have been delayed on a train journey, you may be able to claim compensation, but train companies all have different rules, so it can be confusing to work out what you’re entitled to. The type of delay you can claim for depends on whether the train company runs a Delay Repay scheme or a less generous, older-style scheme.

Delay Repay is a train operator scheme to compensate passengers when trains are late, and the train company will pay out even if it was not responsible for the delay. The scheme varies between companies, but up to 2016 most paid 50 percent of the single ticket cost for 30 minutes’ delay and 100 percent for an hour. On the London Underground, you get a full refund for 15-minute delays.

Companies that do not use Delay Repay and still use the older scheme will not usually pay compensation if the problem is considered to be out of their control. But it is still worth asking them for compensation, as some may pay out. You are unlikely to get compensation for a delay if any of the following occur:

• Accidents involving people getting onto the line illegally

• Gas leaks or fires in buildings next to the line which were not caused by a train company

• Line closures at the request of the emergency services

• Exceptionally severe weather conditions

• Strike action

National Rail Conditions of Travel state that you are entitled to compensation in the same form that you paid for the ticket. Some train companies are still paying using rail vouchers, which they are allowed to do if you do not ask for a cash refund.

Since 2016, rail passengers have acquired further rights for compensation through the Consumer Rights Act. This means that passengers could now be eligible for compensation due to: a severely overcrowded train with too few carriages available; a consistently late running service; and a service that is delayed for less than the time limit that applied under existing compensation schemes.

However, in order to exercise their rights beyond the existing compensation schemes, for instance Delay Repay, and where the train operating company refuses to compensate despite letters threatening court action, passengers may need to bring their claims to a court of law.

Questions

Questions 1–8 Matching Information

Look at the seven reviews of travel wallets, A-G.

For which travel wallet are the following statements true?

Write the correct letter, A-G, in boxes on your answer sheet.

NB You may use any letter more than once.

1 This wallet will suit people who prefer natural materials.
2 Users of this wallet do not need to worry about taking it out in the rain.
3 Parts of the inside of this wallet have categories printed on them in one colour.
4 This wallet would suit someone who needs to keep several passports together.
5 Something is provided for writing.
6 This will suit people who want to be able to find their document wallet easily in their luggage.
7 Something to keep this wallet in is provided.
8 This wallet has been specially made to prevent people detecting the numbers on any bank cards, etc. inside it.

Questions 9–14 True / False / Not Given

Do the following statements agree with the information given in the text?

In boxes on your answer sheet, write

TRUE if the statement agrees with the information

FALSE if the statement contradicts the information

NOT GIVEN if there is no information on this

9 The system for claiming compensation varies from one company to another.
10 Under Delay Repay, a train company will only provide compensation if it caused the delay.
11 Under Delay Repay, underground and other train companies give exactly the same amounts of money in compensation.
12 An increasing number of train companies are willing to pay compensation for problems they are not responsible for.
13 It is doubtful whether companies using the older scheme will provide compensation if a delay is caused by a strike.
14 Passengers may receive compensation in the form of a train voucher if they forget to request cash.

Answers & Explanations Summary

# Answer Evidence Explanation
Q1 D This wallet comes in smooth black leather Excerpt/Passage Explanation:
The passage says this wallet is made from a smooth type of leather that is black in color.
Answer Explanation:
The answer is D, which means the Ted Baker Voyager's Travel Wallet is made of natural leather, so it is good for people who like items made from natural materials.
Reason For Correctness:
The correct answer is D because the passage says that 'This wallet comes in smooth black leather.' Leather is a natural material. This means that people who prefer products made from natural materials would like this wallet.
Q2 B This is a waterproof wallet, which uses anti-RFID (radio frequency identification) material so your financial details will be safe Excerpt/Passage Explanation:
The passage says that this wallet does not let water in, so it keeps your things safe from rain.
Answer Explanation:
The answer is B. This means the Lifeventure Mini Travel Document Wallet can be used in the rain without worries.
Reason For Correctness:
The correct answer is B because the Lifeventure Mini Travel Document Wallet is a waterproof wallet. This means it can protect your belongings from getting wet when it rains.
Q3 C The inside compartment labels identifying each separate section all have silver lettering on them Excerpt/Passage Explanation:
The passage says that the labels inside the wallet are all in silver color. This means they are in one color.
Answer Explanation:
The answer means that wallet C has printed categories inside in one color.
Reason For Correctness:
The correct answer is C because it describes a wallet that is very slim and has compartments inside. The inside has labels that are in silver lettering, which is one color. This means that the statement matches wallet C perfectly.
Q4 F the black wallet features seven slip-in card compartments, two small interior zip pockets and a load of other slip-in compartments, it can fit at least four passports Excerpt/Passage Explanation:
The passage says that the Gotravel Organiser wallet has many pockets and can hold at least four passports. This shows it is perfect for someone with multiple passports.
Answer Explanation:
The answer is 'F'. This means the Gotravel Organiser wallet is good for someone who has many passports.
Reason For Correctness:
The correct answer is 'F' because the Gotravel Organiser can fit at least four passports. This makes it a great choice for someone who needs to keep several passports together.
Q5 D A small navy-blue pen is supplied inside Excerpt/Passage Explanation:
The passage says there is a small blue pen included inside the wallet. This means you can use it for writing.
Answer Explanation:
The answer shows that the travel wallet D has something you can use to write.
Reason For Correctness:
The correct answer is D because it mentions that the Ted Baker Voyager's Travel Wallet comes with a small navy-blue pen supplied inside. This means it is provided for writing.
Q6 G It is made of PVC plastic and will suit those who like a wallet that is easy to spot. It comes in a range of bright colours Excerpt/Passage Explanation:
The passage says that this wallet is made of a plastic material and is very colorful, so people can quickly see it and find it easily in their bags.
Answer Explanation:
The answer means that the travel wallet labeled 'G' is good for people who want to see it easily in their bags.
Reason For Correctness:
The correct answer is 'G' because this wallet is described as simple and made of bright colors, making it easy to spot. This is important for people who want to quickly find their wallet in their luggage.
Q7 E It comes in a handy drawstring bag Excerpt/Passage Explanation:
The passage says that the wallet is provided with a bag, which makes it easy to carry and store.
Answer Explanation:
The answer is E, which means the Radley Abbey Travel Wallet comes with something to keep it in.
Reason For Correctness:
The correct answer is E because the Radley Abbey Travel Wallet can be kept in a handy drawstring bag. The passage mentions that this wallet opens to reveal pockets and comes in a bag, emphasizing that there is something provided to keep the wallet in.
Q8 B This is a waterproof wallet, which uses anti-RFID (radio frequency identification) material so your financial details will be safe Excerpt/Passage Explanation:
The passage says this wallet is waterproof and uses special material to keep your important financial information safe from being detected.
Answer Explanation:
The answer is B, which means the Lifeventure Mini Travel Document Wallet.
Reason For Correctness:
The correct answer is B because this wallet is made with anti-RFID material, which protects your bank card numbers and other important details from being read by outside devices.
Q9 True but train companies all have different rules, so it can be confusing to work out what you're entitled to Excerpt/Passage Explanation:
The passage says that each train company has its own set of rules. This means that the process for claiming compensation is not the same for every company.
Answer Explanation:
The answer means that different train companies have different rules about getting money back when trains are late.
Reason For Correctness:
The correct answer is TRUE because the text says that train companies all have different rules about compensation, which can make it confusing for passengers. This shows that the way to claim money back depends on the specific company.
Q10 False Delay Repay is a train operator scheme to compensate passengers when trains are late, and the train company will pay out even if it was not responsible for the delay Excerpt/Passage Explanation:
The passage says that the Delay Repay scheme helps passengers get money back when trains are late, and the train company will give this money even if they did not cause the train to be late.
Answer Explanation:
The answer is FALSE. This means that under the Delay Repay system, the train company will give money back for delays even if they did not cause it.
Reason For Correctness:
The correct answer is FALSE because the text states that under the Delay Repay scheme, the train company will pay compensation even if it was not responsible for the delay. This means that passengers can claim money back regardless of who caused the delay.
Q11 False The scheme varies between companies, but up to 2016 most paid 50 percent of the single ticket cost for 30 minutes' delay and 100 percent for an hour. On the London Underground, you get a full refund for 15-minute delays Excerpt/Passage Explanation:
The passage says that different train companies have different rules for how much money they give back when trains are late. For example, some companies pay 50 percent if the train is 30 minutes late, but on the London Underground, they give all the money back for a 15-minute delay.
Answer Explanation:
The answer is 'False'. This means that the information is not correct.
Reason For Correctness:
The correct answer is 'False' because the passage states that different train companies have different rules for compensation. It specifically mentions that on the London Underground, you get a full refund for 15-minute delays, while other companies paid different amounts, such as 50 percent for 30 minutes and 100 percent for an hour. This shows that they do not give the same amounts.
Q12 Not given The type of delay you can claim for depends on whether the train company runs a Delay Repay scheme or a less generous, older-style scheme Excerpt/Passage Explanation:
The passage explains that whether you can get paid for a delay depends on the type of scheme the train company uses, but it does not say anything about more companies being willing to pay.
Answer Explanation:
The answer is 'Not Given' because the passage does not say if train companies are becoming more willing to pay for problems they didn't cause.
Reason For Correctness:
The correct answer is 'Not Given' because the passage explains that train companies either have a payment scheme like Delay Repay where they can pay compensation even if they are not responsible, or an older scheme where they usually do not pay if the delay is out of their control. However, it does not say if the number of companies willing to pay this way is increasing or not.
Q13 True Companies that do not use Delay Repay and still use the older scheme will not usually pay compensation if the problem is considered to be out of their control. But it is still worth asking them for compensation, as some may pay out. You are unlikely to get compensation for a delay if any of the following occur Excerpt/Passage Explanation:
The passage says that if a delay is caused by a strike, you probably will not get any compensation from the train companies.
Answer Explanation:
The answer means that it is likely that companies using the older scheme will not give compensation if the delay is because of a strike.
Reason For Correctness:
The correct answer is true because the passage says that companies using the older scheme usually will not pay compensation if the delay is due to issues that are not their fault, and a strike is one of those issues.
Q14 True Some train companies are still paying using rail vouchers, which they are allowed to do if you do not ask for a cash refund Excerpt/Passage Explanation:
The passage says that some train companies can give vouchers for compensation instead of cash, but this only happens if the passenger does not ask for cash.
Answer Explanation:
The answer is TRUE. It means that passengers can get a train voucher instead of cash if they don't ask for money.
Reason For Correctness:
The correct answer is TRUE because the text says that some train companies can give compensation using rail vouchers instead of cash. It mentions that they are allowed to do this if someone does not ask for a cash refund.

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