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Part 2

Band 7+: Describe a bad service you received in a hotel or rasturant

Note: Both the topic and the answer were submitted by one of our users.
61% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
It was a Friday evening, and my dad decided to take our family out for dinner at a newly opened restaurant called 'One Series,' close to our neighborhood. My siblings and I were excited about this meal, as the restaurant seemed promising with its inviting ambiance and captivating menu. However, things took a turn for the worse when we sat down at our table, leaving us quite disappointed. First of all, the service was very slow, perhaps because it was crowded. We waited for 15 minutes before a waiter came to our table to take our order. After ordering, we expected the food to arrive quickly. Unfortunately, it took more than 50 minutes to serve our meal. Not to mention, the food was not as described on the menu. My friend had ordered a Caesar salad, but it was delivered with shrimp in it. I had requested a medium-rare steak, but it was well done and overcooked. At that point, I was filled with anger. I tried to flag down a server to address the issue, but they seemed too busy serving other tables. This lack of attention and communication made us feel ignored and frustrated. We decided to eat what we had because we didn't want to wait any longer. But after finishing the disappointing meal, I decided to express my concerns about the quality of the restaurant to the manager. However, she did nothing to acknowledge our complaints. The combination of the long wait time, incorrect orders, and poorly prepared food made this meal a disaster. Safe to say, I haven't been back since.
Actual audio transcript (What native speakers are likely to hear):

Uh, it was on the evening and my dad decided to take our family out for dinner at the newly open. Each series called one restaurant uh close to rel live and uh, my sibling and I were then excited about that milal as the UH restaurant seems promising with Eas inviting parents and captivating menu. However, things got worse when we sat down at the table would left us quite disappointed. First of all, the service there was very slow perhaps because it was so crow and we waited for a 15 minutes before weather came to our was table to take our order. After ordering we expect the food to arrive quickly. Unfortunatelyately it took more than um 50 minutes to serve our meal. Not to mention the force was not as ah described the menu. The friend has order of vacat salad but it was delivered with stream in it and I had request a uh medium real stick but is r well done and overcooked. No? That time I fell inside myself with anger. I tried to flap down to serv uh to address the issue that they were feeling busy serving at the table. This lack of attention and communication made us feel ignored and bored. We decideded to eat like that because we didn’t want to wait any longer. But after finishing theassation meal I decided to express my concern about the quality of the restaurant to the manager. However, she did nothing o go. The combination of the long wait time, incorrect order and postic met is mil uh to forget. Safe to say I haven’t been back since.

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Speaking Time: 106 seconds

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Describe a bad service you received in a hotel or rasturant

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